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14 Years
experience
Your Trusted Virtual Office Partner in Newcastle
At Citypresence, we specialise in delivering cost-effective virtual office solutions designed to enhance your business's professional image. Established to address the challenges faced by small businesses needing administrative support without the overheads of traditional office space, our services include mail handling, telephone answering, bookkeeping, and web design. Our team provides tailored assistance to help clients maintain a prestigious Newcastle city centre presence while focusing on core business activities.

With packages ranging from basic mail forwarding to comprehensive virtual office setups, we combine cutting-edge technology with personalised service to support business growth. Our flexible solutions cater to startups, home-based enterprises, and established companies seeking regional expansion, all backed by transparent pricing and no hidden fees.
Services
Virtual Office Solutions Mail Forwarding Telephone Answering Bookkeeping Services Web Design
Details
  • Year established: 2012
Highlights and features
  • We offer flexible virtual office packages from 20/month
  • Our services include professional telephone answering in your company name
  • We provide tailored mail handling with secure Newcastle NE1 addresses
  • Our team offers bookkeeping and web design expertise
  • Transparent pricing with no hidden setup or admin fees
What people say
Over the moon with service Never looked back Professional presence Cost-effective solutions Tailored assistance
Services
Virtual Office Solutions
Our virtual office packages provide Newcastle businesses with professional addresses, telephone answering, and mail management. Services include call diversion, voicemail alerts, and mail forwarding. Clients benefit from reduced overheads while maintaining a corporate image, with scalable options for growing companies needing 50-100 monthly calls and mail items.
Mail Forwarding
Secure mail management services with NE1 addresses handle 50-100 items monthly. Packages include collection, scanning, and forwarding to preferred locations. Businesses maintain privacy while projecting professionalism, with options for package receipt and administrative support included in all virtual office plans.
Telephone Answering
Professional call handling in your company name features music on hold, call position updates, and SMS alerts. Out-of-hours voicemail converts to audio files sent directly to clients. Packages scale from 50 to 100 monthly calls, with direct diversion to mobile numbers available as additional service.
Bookkeeping Services
Qualified bookkeepers manage accounts, VAT returns, and financial reporting. Services include invoice processing, Excel database setup, and copy typing support. Available as standalone service or integrated with virtual office packages to streamline business operations for Newcastle-based clients.
Web Design
Website design and search engine optimisation services enhance digital visibility. Packages include domain hosting and content creation to complement physical office solutions. Designed for businesses needing cohesive branding across virtual addresses and online platforms to strengthen market presence.
Questions
What virtual office packages do you offer?
We provide three virtual office packages: Starter (£50/month), Plus (£65/month), and Professional (£85/month), each including telephone answering, mail handling, and professional address services with escalating monthly call/mail allowances.
Can I get just mail handling without telephone services?
Yes, we offer standalone Mailbox (£20/month) and Mailing Address (£30/month) packages handling 50-80 mail items monthly with forwarding options to preferred locations.
Do you provide bookkeeping services separately?
Yes, our qualified bookkeepers offer standalone financial administration services including VAT returns, invoicing, and financial reporting, available independently or combined with office packages.
How do telephone answering services work?
Calls are answered in your company name with music on hold, call position updates, and SMS alerts. Voicemails convert to audio files sent directly to your devices, with call diversion to mobile numbers available as additional service.
What areas do you serve?
While providing Newcastle NE1 addresses, we serve businesses nationwide through virtual solutions. Clients maintain prestigious city centre addresses while operating remotely from any UK location.