Business Details
19 Years
experience
Emergency
services
Trusted Letting Services in Newcastle
Next Move Properties Ltd is an online student and professional letting agency established to provide a first-class service for landlords and tenants in Newcastle upon Tyne and Gateshead. We specialise in offering quality student and professional accommodation, ensuring a smooth transition for tenants into their new homes while managing properties to the highest standards. Our dedicated team prioritises customer service, tailoring our approach to meet individual needs, which has led to high client retention rates. With expertise in property management, we handle everything from tenant acquisition to maintenance, ensuring compliance with evolving legislation. Our accreditations with Client Money Protect, Property Regress Scheme, and Deposit Protection Service underscore our commitment to transparency and trustworthiness.We pride ourselves on swift emergency response times, regular property inspections, and clear communication channels for tenants and landlords. Our services include fully managed properties, rent collection, tenant find, and inventory management, catering to both small and large property portfolios. Over the years, we have built a reputation for fairness, efficiency, and exceptional service, as evidenced by numerous positive testimonials from satisfied clients. Our focus on maintaining high property standards ensures tenants enjoy comfortable living environments while landlords achieve optimal returns on their investments. We remain dedicated to evolving with industry standards while retaining a personal touch that sets us apart from larger, impersonal agencies.
Services
Property Management
Tenant Find
Rent Collection
Inventory Service
Emergency Maintenance
Deposit Handling
Accreditation Compliance
Student Accommodation
Professional Lettings
Property Inspections
Details
- Year established: 2007
Highlights and features
- We offer prompt emergency maintenance response within hours.
- Our team provides transparent deposit processes with full refunds guaranteed when standards are met.
- We conduct pre-checkout property assessments to ensure deposit returns.
- We hold industry accreditations including Client Money Protect and Deposit Protection Service.
- Our staff offer local expertise in Newcastle's student and professional housing markets.
Associations and certifications
- Client Money Protect
- Property Regress Scheme
- Deposit Protection Service
What people say
Full deposit returned
24-hour repair service
Friendly staff
Quality accommodation
Transparent processes
Services
Property Management
Our fully managed service handles all aspects of property maintenance, tenant communication, and regulatory compliance. We conduct regular inspections, manage repairs up to 250, and ensure safety certificates remain current. Landlords benefit from monthly rent collection with detailed statements and guaranteed emergency response within hours.
Tenant Find
We source qualified tenants through rigorous reference checks and guarantor verification. Our service includes property marketing, accompanied viewings, and tenancy agreement preparation. We ensure all legal requirements are met while maintaining a 95% tenant retention rate through careful matching of tenant needs with property specifications.
Deposit Handling
All deposits are registered with approved schemes including Deposit Protection Service. We provide clear guidelines for deposit returns, including pre-checkout inspections and cleaning advice. Our transparent process has resulted in 100% deposit return compliance for well-maintained properties over the past five years.
Emergency Maintenance
We offer out-of-hours emergency assistance for critical issues like burst pipes or security breaches. Our rapid response team typically resolves problems within four hours, with 90% of emergency cases completed before the next business day begins.
Inventory Service
Our detailed inventory service documents property condition, fixtures, and fittings. This legally binding record protects both tenants and landlords during deposit disputes. We provide 7-day review periods for tenants to verify inventory accuracy, ensuring fair assessments at checkout.
People
Nathan
Property Manager
With over 15 years' experience in Newcastle's property market, Nathan oversees daily operations and tenant relations. He specialises in rapid issue resolution and has maintained a 98% tenant satisfaction rate through proactive property management and clear communication.
Lorraine
Property Manager
Lorraine manages landlord portfolios and ensures regulatory compliance across all properties. Her expertise in tenant screening and lease administration has contributed to a 40% reduction in void periods for managed properties over the past three years.
Questions
What types of properties do you manage?
We specialise in student and professional accommodation across Newcastle, including flats, maisonettes, and houses with 2-6 bedrooms.
How quickly are maintenance issues resolved?
Emergency repairs are completed within 4 hours, while standard issues are resolved within 24-48 hours by our dedicated maintenance team.
What fees do you charge tenants?
We charge a one-week holding fee per person, refundable against the deposit, with no hidden fees throughout the tenancy.
How do you protect tenant deposits?
All deposits are registered with approved schemes like Deposit Protection Service, with clear guidelines provided for full deposit returns.
What services are available for landlords?
We offer fully managed properties, rent collection, tenant find, and inventory services with fees starting at £90 per tenant.
