Business Details
7 Years
experience
Emergency
services
Your Trusted Property Management Partner in Northampton
Established in 2019, Greatlets is a property management company owned and operated by experienced landlords alongside a team of ARLA qualified professionals. Our expertise stems from decades of hands-on experience in property development, lettings, and management, enabling us to provide tailored solutions for both landlords and tenants. Affiliated with the Property Ombudsman, NLA, RLA, FSB, UKALA, and Northampton Chamber of Commerce, we combine industry accreditation with local knowledge to deliver reliable services. Our team includes seasoned professionals like CEO Stephen Parrott, who brings over 35 years of property sector experience, and Lettings Manager Sunny Patel with 25 years in property management. We offer comprehensive packages such as the ACE Guaranteed Rent scheme and KING Complete Management service, ensuring landlords maximise returns while tenants access quality accommodations.Based in Northampton town centre, our proactive approach keeps us at the forefront of industry standards. We maintain rigorous hygiene protocols and client communication practices, reflecting our commitment to safety and transparency. Our digital infrastructure, led by software developer Kai, ensures efficient property listings and tenant management. With a proven track record of successful tenancies and rapid issue resolution, we prioritise long-term client relationships over transactional interactions. Our affiliations and operational history demonstrate our authority in property management, while client testimonials validate our trustworthy service delivery.
Services
Property Management
Tenant Find
Guaranteed Rent
Property Maintenance
Tenant Referencing
Details
- Year established: 2019
Highlights and features
- We have over 35 years of property development experience
- Our team includes ARLA qualified property professionals
- We operate 24/7 phone and online support systems
- Our ACE package guarantees rent during void periods
- We maintain direct communication with tenants and landlords
Associations and certifications
- Property Ombudsman
- National Landlords Association
- Residential Landlords Association
- Federation of Small Businesses
- UK Association of Letting Agents
What people say
Excellent service
Prompt problem resolution
Reliable tenants
Transparent fees
Professional management
Services
Property Management
Comprehensive property management covering rent collection, maintenance coordination, and tenant communication. Our landlord-led approach ensures properties maintain value while tenants receive responsive support. Services include contract administration and compliance management across Northamptonshire.
Guaranteed Rent
Landlord protection scheme guaranteeing rental income regardless of occupancy status. Covers repair costs and void periods through structured financial planning. Designed for property owners seeking predictable cash flow with reduced management responsibilities.
Tenant Referencing
Thorough affordability assessments and credit history verification for prospective tenants. Includes Right to Rent documentation validation and background screening. Ensures landlords receive reliable occupants while maintaining compliance with housing regulations.
Property Maintenance
Emergency and scheduled maintenance services using vetted contractors. Covers urgent fixes and preventative upkeep to preserve property condition. Charges reflect actual costs without markup, ensuring cost-effective property care.
Tenant Find
Tenant acquisition service including property marketing and applicant screening. Features professional listings across major platforms like Rightmove and Zoopla. Includes agreement preparation and move-in coordination for hassle-free tenancies.
People
Stephen Parrott
CEO
Portfolio landlord with 35+ years property sector experience. Leads operations with hands-on approach. Specialises in strategic property management and client relations.
Sunny Patel
Lettings Manager
25-year property management veteran. Oversees tenant acquisition and property listings. Focuses on matching landlords with suitable occupants efficiently.
Lizzie Smith
Accounts Manager
Qualified accountant managing financial operations. Ensures transparent rent processing and landlord financial reporting compliance.
Silvija Kova
Letting Consultant
Experienced estate agent handling property viewings and tenant communications. Maintains detailed property knowledge for accurate client matching.
Karolina Nowak
Letting Consultant
Customer service specialist managing tenant inquiries and property listings. Ensures smooth communication between all parties during lettings process.
Questions
What property management services do you offer?
We provide full-cycle property management including tenant acquisition, rent collection, maintenance coordination, and compliance management through our ACE, KING, and QUEEN packages.
How do your guaranteed rent schemes work?
Our ACE package guarantees rental income regardless of occupancy, covering repair costs and void periods while maintaining property value.
Which areas do you cover?
Primarily serving Northampton and surrounding areas, with nationwide lettings support through our digital platform and partner networks.
How are maintenance issues handled?
Emergency repairs are prioritised with vetted contractors. Non-urgent maintenance is scheduled promptly at cost-effective rates without markup.
What tenant referencing checks do you perform?
We conduct affordability assessments, credit history checks, Right to Rent verification, and previous landlord references to ensure tenant reliability.
Are your fees transparent?
Yes, all charges are clearly outlined with no hidden fees. Maintenance costs reflect actual expenses without additional markups.
