Business Details
43 Years
experience
Your Trusted Partner for Asset Management Solutions
Established in 1983, Symology has evolved into a leading provider of cloud-based Enterprise Asset Management software solutions. As an employee-owned company since 2014, we combine four decades of industry expertise with innovative technology to deliver the Aurora platform. Our mission focuses on empowering local authorities, statutory undertakers, and contractors through integrated asset and infrastructure management systems. With a commitment to ethical practices and continuous improvement, we offer tailored solutions for highways, public lighting, bridges, and distribution networks. Our team of specialists provides consultancy, implementation, and training services, ensuring clients maximise operational efficiency.Backed by Microsoft Azure infrastructure, our solutions prioritise security and scalability. We maintain strong partnerships with organisations like North Yorkshire Council and CityFibre, demonstrating our ability to streamline complex processes while reducing costs. Our ISO-certified methodologies and geospatial capabilities enable real-time data analysis and decision-making. As a customer-centric organisation, we prioritise long-term relationships through dedicated account management and 24/7 support services.
Services
Asset Management
Street Works Coordination
GIS Integration
Cloud-Based Solutions
Professional Consultancy
Mobile Working Tools
Dashboard Analytics
Workflow Automation
Community Portal Access
Training Services
Details
- Year established: 1983
Highlights and features
- We offer 40 years of specialist experience in asset management software development
- Our employee-owned structure ensures direct accountability and service excellence
- We provide integrated solutions with DfT Street Manager and ESRI mapping technologies
- Our Microsoft Azure-hosted platform guarantees enterprise-grade security and uptime
- We deliver tailored consultancy for highways, bridges, and public infrastructure
Services
Asset Management
Our comprehensive asset management solutions enable organisations to maintain and optimise infrastructure assets. The Aurora platform provides lifecycle management for highways, bridges, and public utilities through condition monitoring, maintenance scheduling, and investment planning tools. This cloud-based system integrates with existing workflows to enhance decision-making and resource allocation.
Street Works Coordination
Streamline street works management with our integrated coordination system. Aurora offers permit management, works scheduling, and compliance monitoring features that integrate with DfT Street Manager. The solution reduces disruption through real-time data sharing and automated reporting, helping authorities and contractors meet regulatory requirements efficiently.
GIS Integration
Our geospatial capabilities combine ESRI mapping technology with asset data for comprehensive infrastructure visualisation. The system supports dynamic symbology, spatial analysis, and Google Street View integration, enabling better asset tracking and maintenance planning across multiple infrastructure types and locations.
Cloud-Based Solutions
Symology's cloud-hosted platforms provide secure, scalable access to asset management tools. Microsoft Azure infrastructure ensures 24/7 availability with automatic updates and multi-layer security. This approach eliminates local software installation requirements while maintaining data integrity and compliance with UK data protection standards.
Professional Consultancy
Our consultancy services cover implementation, process optimisation, and system integration. Industry experts provide guidance on asset valuation, lifecycle planning, and regulatory compliance. We offer tailored solutions for specific challenges including PAS 2161 reporting, CIPFA valuations, and GIS data management.
People
Jim Peacock
Communications and Learning Consultant
With extensive experience in technical communication, Jim leads training initiatives and knowledge sharing across Symology's product range. He specialises in creating accessible learning materials for complex software systems.
Marc Buxton
Professional Services Manager
Marc oversees the delivery of Symology's professional services, ensuring clients receive expert implementation support and consultancy. He manages cross-functional teams to deliver tailored asset management solutions for public sector clients.
Anita Johnson
Professional Services Consultant
Anita provides specialist consultancy for asset management systems, focusing on process optimisation and regulatory compliance. She works closely with clients to implement best practices in infrastructure maintenance and reporting.
Dave Taylor
Asset Management Consultant
Dave offers expert guidance on asset valuation and lifecycle planning. His work includes implementing PAS 2161 reporting standards and developing GIS-based visualisation tools for infrastructure networks.
Gemma Stewart
Professional Services Consultant
Gemma specialises in street works coordination and regulatory compliance. She assists clients with implementing permit schemes and integrating Symology's solutions with national systems like Street Manager.
Questions
What is Symology's Aurora platform?
Aurora is our next-generation integrated asset management and street works solution combining 40 years of industry expertise with modern cloud technology.
How does Symology support infrastructure management?
We provide comprehensive tools for asset lifecycle management, maintenance scheduling, and regulatory compliance across highways, bridges, and public utilities.
What geographical areas do you serve?
Our solutions are implemented across the United Kingdom with clients including North Yorkshire Council and CityFibre.
How secure is your cloud-based system?
Our Microsoft Azure-hosted platform uses multi-layer security with data replication across UK-based sites for maximum protection.
What training options are available?
We offer on-site training, web-based courses, video tutorials, and 'Train the Trainer' programs for comprehensive system adoption.
How do you handle system integration?
Our platform offers API integration with DfT Street Manager, CRM systems, and financial platforms through standardised connectivity protocols.
