Business Details
21 Years
experience
Freight Ferry & Tunnel Tickets Across Europe
Freightlink Solutions is a leading European freight ferry and tunnel ticket agent with two decades of experience connecting hauliers, drivers, and manufacturers across Europe. Established in 2005, we specialise in facilitating cost-effective transport solutions through direct integration with major ferry and tunnel operators. Our team of multilingual experts has grown significantly since our founding, enabling us to serve over 13,000 customers while maintaining a commitment to innovation and customer-centric service. As part of the Stena Line portfolio, we combine industry expertise with cutting-edge technology to streamline freight logistics.Our core values of authenticity, care, collaboration, and innovation underpin every service we offer, from customs clearance to abnormal load transportation. With 2,100+ positive customer reviews, we pride ourselves on simplifying complex customs processes and providing seamless digital experiences. Our 24/7 support team ensures smooth journeys for both standard and hazardous cargo, cementing our position as Europe's preferred freight booking partner.
Services
Ferry Bookings
Tunnel Routes
Customs Clearance
Storage & Transport
Dedicated Load Delivery
Abnormal Loads
HGV Road User Levy
Freight App
Details
- Year established: 2005
Highlights and features
- We have 20 years' experience in European freight logistics
- Our Stena Line partnership ensures industry-leading resources
- We support bookings in 10+ languages
- Our 24/7 customer service handles urgent freight needs
- We serve 13,000+ satisfied business clients
What people say
Efficient customs clearance
24/7 customer support
Competitive pricing
User-friendly app
Reliable freight solutions
Services
Ferry Bookings
We facilitate freight ferry bookings across 1,000+ European routes with real-time availability and instant confirmation. Our system integrates directly with leading operators to ensure competitive pricing and route optimisation. Customers benefit from 24/7 booking access and dedicated support for both standard and specialist cargo.
Customs Clearance
Our CustomsLink service streamlines EU/UK border compliance with ENS declarations, EORI number registration, and port pass generation. Expert consultants ensure adherence to ICS2 regulations while our digital tools simplify documentation for both permanent and temporary goods movements.
Abnormal Loads
We coordinate transportation for oversized, heavy, or hazardous cargo requiring special permits and route planning. Our team manages regulatory compliance, escort vehicles, and infrastructure considerations to ensure safe delivery of challenging freight across Europe.
Freight App
Our smartphone application enables instant booking, real-time tracking, and document management for freight operations. Features include route planning tools, instant notifications, and integrated support for drivers on the move, enhancing operational efficiency for hauliers.
Tunnel Routes
We provide comprehensive tunnel route planning and booking services for freight vehicles, including the Channel Tunnel and Alpine routes. Our system accounts for vehicle restrictions, tolls, and scheduling requirements to ensure seamless cross-border transportation.
Questions
What is a Port Pass (GMR, PBN, Envelope/ELO)?
Port Passes (GMR in GB, PBN in Ireland, Envelope/ELO in France) are mandatory digital authorisations required for freight movements through specific ports, created from customs declarations.
What is an Entry Summary Declaration (ENS)?
An ENS is a mandatory customs security document required before goods enter EU/UK territories, containing pre-arrival cargo information for risk assessment purposes.
What do I need for temporary goods exports over £1,500?
You must complete an ENS declaration and obtain a port pass, declaring goods' value, destination, and intended return timeframe for temporary exports exceeding £1,500.
What is Import Control System 2 (ICS2)?
ICS2 is the EU's enhanced cargo security system requiring advance electronic cargo information for all imports, improving risk assessment and border control efficiency.
How do I get a GB EORI number?
Apply through HMRC's online portal to obtain a GB EORI number, which is mandatory for businesses importing/exporting goods to/from the UK post-Brexit.
Do empty trailers need port passes?
Yes, all freight movements including empty trailers require port passes (GMR/PBN/ELO) to maintain border security and operational tracking systems.
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