Business Details
20 Years
experience
Your Trusted Training Partner in Aberdeen
DM Training has been delivering specialist training solutions since 2006, founded by Donna Maver with over 25 years of hospitality industry expertise. Our approach combines practical experience with tailored methodologies to address modern business challenges across hospitality, retail, and manufacturing sectors. We specialise in management development, food hygiene certification, and vocational qualifications, working closely with organisations to enhance staff competence and customer service delivery.Our team collaborates with microbiologists and environmental health officers to ensure training meets regulatory standards. With flexible delivery options including in-house sessions and e-learning, we help businesses implement effective training programmes that drive operational excellence and staff retention. Our client-focused philosophy ensures all solutions align with specific organisational needs while maintaining industry compliance.
Services
Management Training
Retail Training
HACCP Certification
Food Hygiene Courses
Hospitality Training
SVQ Programmes
Allergy Awareness
Modern Apprenticeships
Customer Service
Workplace Audits
Details
- Year established: 2006
Highlights and features
- 25+ years of hospitality industry expertise in training delivery
- Tailored management workshops developed with environmental health specialists
- Official REHIS-approved provider for food hygiene and allergy awareness courses
- Flexible training delivery across Scotland including e-learning options
- Proven track record improving customer service standards for major transport operators
Associations and certifications
- REHIS
- WorldHost
What people say
Enjoyed the course
Effective training methods
Flexible delivery options
Improved customer service
Expert trainers
Services
Hospitality Training
Our hospitality programmes cover customer service, food hygiene, and management skills for the hotel and catering industry. Designed for front-of-house staff and managers, these courses improve service delivery and compliance standards. Participants gain practical skills through interactive workshops and real-world scenarios.
HACCP Certification
REHIS-accredited HACCP training prepares food industry professionals to implement effective safety management systems. The courses cover critical control points, audit preparation, and contamination prevention. Available at elementary to advanced levels with expert guidance from environmental health specialists.
Retail Training
Retail programmes focus on customer service excellence, sales techniques, and allergy awareness for shop environments. Designed for both new recruits and experienced staff, our training includes modern apprenticeships and skills development for retail management roles.
Management Workshops
Two-hour workshops address key management challenges including communication, delegation, and team motivation. Tailored sessions help develop leadership capabilities through practical exercises and industry-specific case studies, supporting long-term organisational growth.
Food Hygiene Courses
REHIS-certified food hygiene training covers elementary to advanced levels, including specialist courses for production managers and auditors. The curriculum addresses contamination prevention, allergen management, and compliance with current food safety legislation across various operational environments.
People
Donna Maver
Director
With over 25 years in hospitality, Donna established DM Training in 2006 to share industry expertise. She specialises in customer service training and has delivered programmes across Scotland, focusing on practical solutions for business improvement.
Questions
What training sectors do you specialise in?
We focus on hospitality, retail, and manufacturing sectors with specialist courses in food hygiene, HACCP certification, and management training.
Are your courses nationally recognised?
Yes, we offer REHIS-certified food hygiene courses, WorldHost customer service training, and Scottish Vocational Qualifications.
Can training be delivered at our premises?
Yes, we provide in-house training across Scotland, with flexible scheduling to accommodate business operations.
Do you offer funding support for training?
We help businesses access funding through Skills Development Scotland for Modern Apprenticeship programmes.
What management topics do you cover?
Our workshops address communication, time management, delegation, and team motivation with tailored content for specific business needs.
