Business Details
39 Years
experience
Emergency
services
Your Local Veterinary Experts in Banchory, Scotland
Established in 1987, Town & Country Veterinary Group operates as an independent family-run veterinary practice dedicated to delivering exceptional care for small animals. With six branches across Aberdeen and Aberdeenshire, we have grown to become the largest independent small animal practice in the North East of Scotland. Our team of experienced professionals, many of whom have been with us since our early years, is committed to providing compassionate, high-quality medical, surgical, and nursing care. We prioritise preventative health through initiatives like our Premier Health Plan and regular nurse clinics, which cover pet nutrition, dental care, and weight management.Our partnership with Vets Now ensures access to emergency care outside regular hours, while our mission remains focused on treating every pet as if they were our own. Clients value our approachability, transparency, and dedication to continuous improvement through staff training and advanced equipment. We actively engage with client feedback to refine our services, ensuring we meet the evolving needs of pets and their owners in our community.
Services
Veterinary Consultations
Nurse Clinics
Health Plans
Export Certificates
Emergency Care
Details
- Year established: 1987
Highlights and features
- We are the largest independent small animal practice in North East Scotland
- Our team includes experienced veterinary nurses and RCVS-accredited partners
- 24/7 emergency care through Vets Now partnership
- Premier Health Plan spreads preventative care costs monthly
- Free puppy/kitten checks and socialisation clinics
Associations and certifications
- RCVS
What people say
Helpfulness and compassion
Wonderful staff
Excellent service
Kind and understanding
Warm-hearted team
Services
Nurse Clinics
Our registered veterinary nurses conduct clinics covering nail clipping, ear cleaning, weight management, and dental care. These sessions provide tailored advice on nutrition and preventative treatments while addressing specific pet wellbeing concerns. Clients benefit from hands-on demonstrations and practical guidance to maintain their pets' health between veterinary visits.
Premier Health Plan
This monthly payment plan covers vaccinations, flea/worm treatments, and bi-annual health checks. Members receive exclusive discounts on procedures like neutering and dental treatments. The structured approach ensures consistent preventative care while making budgeting more manageable for pet owners through fixed monthly payments.
Export Certificates
We assist with pet travel requirements including EU/GB movement certificates. Our Official Veterinarians handle documentation, microchip verification, and vaccination records. Clients must book at least three months in advance to complete necessary tests and paperwork for international pet relocation.
Emergency Care
Through our partnership with Vets Now, we provide 24/7 emergency veterinary care. Critical cases receive immediate attention with seamless handover to our daytime team. The service includes overnight monitoring and direct vet-to-vet communication to ensure continuity of care for urgent medical situations.
Puppy & Kitten Care
Specialist advice covers vaccinations, neutering, and early socialisation. We offer free initial checks between first and second vaccinations, plus puppy parties for social development. Our guidance includes dietary recommendations and behavioural training tips to establish healthy routines from an early age.
Questions
What services do you offer for small animals?
We provide comprehensive veterinary care including consultations, vaccinations, dental care, weight management, and emergency services. Our nurse clinics cover preventative treatments while our Premier Health Plan offers structured monthly care.
How can I access emergency veterinary care?
Call our regular number after 7pm - calls divert automatically to Vets Now. They provide immediate advice and appointments, with seamless transfer of medical records to our daytime team the following morning.
Do you offer payment plans for veterinary care?
Yes, our Premier Health Plan allows monthly payments for preventative care including vaccinations, flea/worm treatments, and bi-annual check-ups. Members also receive exclusive procedure discounts.
How do I book a veterinary appointment?
Contact your preferred branch directly during opening hours. Emergency cases after 7pm are handled through our Vets Now partnership. Online registration is available for new clients.
Can you assist with pet travel documentation?
Our Official Veterinarians provide export certificates for pet travel. Please book at least three months in advance and bring vaccination records and microchip documentation to your appointment.
What puppy/kitten services do you provide?
We offer free initial health checks between vaccinations, socialisation advice, dietary guidance, and neutering recommendations. Puppy parties help with early social development through supervised group interactions.
