Business Details
19 Years
experience
Your Trusted Pet Care Partner in Milton Keynes
At Crossroads Kennels, our passion for pets has driven us to excellence for the past 17 years. We began with a commitment to redefine pet care and now operate four thriving branches: Kennels, Training, Hydrotherapy, and Daycare. Our facility uniquely combines these services under one roof, ensuring continuity of care and familiar expert handlers. With over 15 years of industry experience, our team of dedicated professionals specialises in dog welfare, offering tailored services for rehabilitation, behavioural training, social interaction, and safe accommodation. We pride ourselves on creating a space where every dog receives personalised attention, whether they require expert care, structured training, or therapeutic treatments.Our state-of-the-art facilities include secure play areas, hydrotherapy pools, and luxury kennels designed for comfort. We maintain rigorous safety standards with 24/7 monitoring and adhere to strict vaccination protocols. Our team includes certified trainers, hydrotherapists, and animal carers who bring extensive experience and a deep understanding of canine needs. We have earned recognition through client testimonials praising our compassionate approach and exceptional results. Our mission remains clear: to provide a welcoming environment where every pet thrives and every owner feels confident in our care.
Services
Luxury Kennels
Dog Training
Hydrotherapy
Daycare
Pet Grooming
Behavioural Assessment
Trial Stays
Vaccination Services
Pet Transportation
Training Workshops
Details
- Year established: 2007
Highlights and features
- Comprehensive care combining kennels, training, hydrotherapy, and daycare under one roof
- Team of certified professionals with 15+ years of industry experience
- Tailored services addressing rehabilitation, behavioural training, and socialisation
- State-of-the-art facilities with 24/7 monitoring and safety protocols
- Proven results demonstrated through client testimonials and industry recognition
Associations and certifications
- ISO 9001
- NARCH
What people say
Loved by our dogs
Transformed behaviour
Excellent communication
Spotless facilities
Tailored care
Services
Luxury Kennels
Our 5-star kennel facilities provide spacious, temperature-controlled accommodation with elevated beds and ambient lighting. Dogs enjoy twice-daily off-leash exercise in secure paddocks, personalised care for special needs, and 24/7 monitoring. The environment prioritises safety and comfort while maintaining strict vaccination protocols.
Dog Training
Professional training includes puppy classes, progression courses, and one-on-one sessions. Certified trainers use positive reinforcement methods to address obedience, socialisation, and behavioural issues. Programs cater to working breeds and dogs with specific needs, focusing on building trust and improving owner-dog relationships.
Hydrotherapy
Therapeutic water-based treatments utilise buoyancy and resistance properties to aid rehabilitation. Services include post-operative recovery, arthritis management, and fitness programs. The facility features underwater cameras for technique analysis and maintains water temperatures between 28-30C for optimal therapeutic benefits.
Daycare
Our 1500m artificial grass areas offer mud-free play with multiple enrichment zones. Dogs participate in structured playgroups after behavioural assessments, ensuring safe socialisation. Additional training packages enhance learning during daycare visits, with flexible booking options available for regular attendees.
Trial Stays
New clients can book trial stays to acclimatise pets to our facilities. These sessions include overnight accommodation and allow staff to assess individual needs. The process helps identify any special requirements while giving owners confidence in our care standards before longer bookings.
People
Steve Hole
Owner
With 20+ years in dog training and hydrotherapy, Steve founded Crossroads Kennels after winning his first dog show at age 10. He combines practical experience with formal qualifications in animal care, focusing on individualised approaches to canine welfare.
Eve
Manager
A professional dog groomer for 17 years, Eve transitioned to management at Crossroads. She oversees daily operations while maintaining her passion for animal care, contributing to the business's growth into a multi-service facility.
Elle Tuck
Dog Trainer
Holding a Master's in Psychology, Elle specialises in canine behaviour modification. As owner of Clever Canines Ltd, she applies evidence-based training methods and collaborates with charities supporting bio-detection dogs.
Jay
Head Animal Carer
With 16 years at Crossroads, Jay progressed from kennel assistant to Head Animal Carer. He focuses on creating safe, enriching environments for dogs, drawing on experience with diverse breeds and temperaments.
Kirsty
Deputy Manager
Kirsty earned a BSc in Applied Animal Studies while working at Crossroads. Starting as a kennel assistant, she now manages operations with emphasis on maintaining high welfare standards and staff development.
Questions
What services does Crossroads Resort offer?
We provide luxury kennels, dog training, hydrotherapy, and daycare services with tailored care for each pet's needs.
How do I book a trial stay?
Use our online booking system to select a trial stay date, or contact us directly for first-time visits.
Are vaccinations required for boarding?
Yes, we require up-to-date vaccination certificates including Kennel Cough administered at least 14 days prior.
Do you offer multi-dog discounts?
Yes, we offer 15% off for two dogs sharing accommodation and 20% off for three or more dogs.
What are your opening hours?
Our facilities operate daily from 7:30 AM to 5:30 PM, with adjusted hours on bank holidays.
Can I tour the facilities before booking?
Yes, bookable viewings are available on Fridays and Saturdays from 2:30-3:30 PM.
