Business Details
Emergency
services
Expert Veterinary Care for Cats and Dogs
At 387 Vets, we are committed to delivering exceptional veterinary care for pets while providing compassionate support for their owners. Established with a focus on excellence, our practice combines advanced clinical expertise with a dedication to continuous professional development. Our team includes veterinarians with specialist qualifications in small animal medicine, surgery, feline practice, and dentistry, ensuring comprehensive diagnostic and treatment capabilities. We maintain rigorous standards through accreditations such as RCVS Practice Standards Scheme, Investors in People Platinum, and Cat Friendly Clinic Gold status.Our facilities feature state-of-the-art diagnostic equipment, dedicated cat-friendly spaces, and eco-conscious infrastructure. We prioritise client education through nurse-led clinics, wellness plans, and 24/7 digital advice via VidiVet. Our commitment extends beyond clinical care to workplace wellbeing initiatives and environmental sustainability projects, including solar energy implementation and waste reduction programs. This holistic approach has earned us multiple national awards for veterinary excellence and customer service.
Services
Veterinary Consultations
Vaccinations
Dental Checks
Weight Management
End-of-Life Care
Parasite Prevention
Laser Therapy
Senior Pet Clinics
Nurse-Led Clinics
Emergency Services
Highlights and features
- We hold multiple advanced veterinary qualifications including Small Animal Medicine and Feline Practice Certificates
- Our practice achieved the UK's first Investors in People Platinum accreditation for veterinary services
- We provide 24/7 digital veterinary advice through VidiVet partnership
- Our eco-friendly facilities include solar energy and waste reduction systems
- We offer dedicated cat-friendly and dog-friendly clinic environments
Associations and certifications
- Investors in People Platinum
- RCVS Practice Standards Scheme
- Cat Friendly Clinic Gold
- Dog Friendly Clinic
What people say
Excellent service
Knowledgeable staff
Modern facilities
Compassionate care
Stress-free visits
Services
Veterinary Consultations
Our 15-minute consultations provide thorough pet examinations and owner consultations. With advanced diagnostic equipment and experienced veterinary staff, we ensure comprehensive health assessments. The extended appointment times allow for detailed discussions about pet care and treatment options.
Vaccinations
We offer complete vaccination programs for cats, dogs, and rabbits. Our wellness plans include annual boosters and initial vaccination courses. Our team educates owners on disease prevention and maintains strict vaccination schedules to protect pet health.
Dental Checks
Regular dental examinations identify oral health issues early. Our services include professional cleaning, extractions, and dental surgery. We provide preventative care advice to maintain optimal oral health for pets of all ages.
Weight Management
Specialist clinics address pet obesity through tailored diet and exercise plans. Qualified nurses provide ongoing support for weight loss programs. We use body condition scoring and progress tracking to achieve healthy weight outcomes.
End-of-Life Care
Platinum-accredited compassionate care for pets' final stages. Our team provides emotional support and guidance for owners. The service includes home visits, memorial options, and bereavement counselling to ease the transition process.
People
Hamish Duncan
Director
Holder of the highest medical qualification in Small Animal Medicine, Hamish leads clinical excellence while maintaining active patient care. He oversees practice standards and professional development programs.
Rachel Duncan
Practice Manager
2019 Petplan Veterinary Awards winner for Practice Manager of the Year, Rachel focuses on team wellbeing and client service excellence. She represents the practice in national veterinary conferences.
Carlos Boix Boente
Veterinary Surgeon
Certificate holder in Small Animal Surgery, Carlos specialises in advanced surgical procedures. He contributes to continuing education programs and maintains surgical excellence standards.
Emma Goncalves
Veterinary Surgeon
Feline Practice Certificate holder, Emma leads cat-friendly initiatives. She manages the West Midlands Cat Clinic and trains staff in low-stress feline handling techniques.
Selenia Davolio
Veterinary Surgeon
Pioneering dentist in small animal practice, Selenia holds a Postgraduate Certificate in Professional Development in Small Animal Dentistry. She implements advanced dental care protocols.
Questions
Do you provide 24/7 veterinary advice?
Yes, we offer 24/7 digital veterinary advice through our partnership with VidiVet, providing free access to professional guidance at any time.
What specialist accreditations do you hold?
We maintain Investors in People Platinum, RCVS Practice Standards Scheme, Cat Friendly Clinic Gold, and Dog Friendly Clinic accreditations.
Are your consultations longer than standard appointments?
Yes, we provide 15-minute consultations instead of standard 10-minute appointments for more thorough examinations and discussions.
Do you offer payment plans for veterinary care?
Our wellness plan provides monthly budgeting options for vaccinations, parasite prevention, and unlimited consultations for enrolled pets.
How do you support environmental sustainability?
We implement solar energy, waste reduction programs, and eco-conscious infrastructure while promoting responsible drug prescription practices.
What facilities do you have for cats?
We offer Gold Standard Cat Friendly Clinic facilities including dedicated cat appointment times, partitioned waiting areas, and the West Midlands Cat Clinic.
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