Business Details
33 Years
experience
Emergency
services
Your Trusted Partner for Commercial Catering Solutions
Established in Swansea in 1993, HB Catering & Refrigeration has built a reputation as a trusted provider of commercial catering and refrigeration solutions across the UK. Our expertise spans the complete lifecycle of kitchen equipment, from initial design and supply to installation, bespoke fabrication, and ongoing maintenance. With over 25 years of experience, we prioritise functionality and efficiency in every project, ensuring our clients' operations run smoothly. Our team of Gas Safe certified engineers and specialists adheres to the highest safety and compliance standards, including IEE regulations and British Standards. We offer flexible finance options and bespoke design services tailored to the unique needs of each client, whether they operate in hospitality, education, healthcare, or the public sector.Our nationwide service covers everything from single equipment replacements to full kitchen fit-outs, supported by a commitment to innovation and customer satisfaction. We maintain strong relationships with industry partners and manufacturers to deliver cost-effective, high-quality solutions. Our in-house fabrication unit produces custom stainless-steel equipment, enhancing the practicality and longevity of commercial kitchens. Regular maintenance contracts and rapid emergency repair services ensure minimal downtime for our clients. Backed by a portfolio of successful projects for renowned clients, we continue to invest in the latest technologies and training to uphold our position as a leader in the catering equipment industry.
Services
Design & Planning
Equipment Sales
Installation
Service & Maintenance
Bespoke Fabrication
Compliance Audits
Emergency Repairs
Ventilation Systems
Refrigeration Solutions
Kitchen Fit-Outs
Details
- Year established: 1993
Highlights and features
- Over 25 years of experience in commercial catering equipment installations
- Gas Safe certified engineers for all safety-critical work
- Bespoke kitchen design tailored to client-specific requirements
- Nationwide service covering all mainland UK locations
- Compliance with health and safety legislation and British Standards
Associations and certifications
- Gas Safe Register
What people say
Outstanding service
No job too small
Saved us money
Highly recommend
Professional company
Services
Commercial Kitchen Design
Our design service creates functional, efficient commercial kitchens tailored to client needs. We conduct detailed consultations to understand operational requirements, then develop layouts that optimise workflow and equipment placement. Using CAD technology, we ensure precise planning and budget adherence while meeting health and safety standards.
Equipment Installation
We install all types of catering equipment to manufacturers' specifications and regulatory standards. Our engineers handle gas, electrical, and ventilation systems, ensuring safe, compliant installations. From single appliances to complete kitchen fit-outs, we coordinate logistics and timelines to minimise disruption to clients' operations.
Planned Maintenance
Our maintenance packages prevent breakdowns through scheduled inspections and servicing. Engineers identify potential issues before they escalate, reducing downtime and repair costs. Contracts are customised to equipment usage levels and include emergency call-out options for critical systems.
Bespoke Fabrication
Our fabrication unit produces made-to-measure stainless-steel kitchen components. We create custom benches, storage units, and extraction systems to fit challenging spaces. All items meet food safety standards and are manufactured using high-quality materials for durability in demanding environments.
Emergency Repairs
We provide rapid-response repairs for critical equipment failures. Our engineers carry common spare parts and use diagnostic tools to resolve issues quickly. This service minimises operational disruption for restaurants, hotels, and care facilities requiring immediate solutions to maintain service continuity.
People
Jacquie
Managing Director
Jacquie leads HB Catering with over 25 years of industry experience, driving strategic growth while maintaining focus on client satisfaction and operational excellence across all projects.
Matthew
Project Manager
Matthew oversees project delivery, ensuring timely completion of kitchen installations and renovations while coordinating between design, engineering, and client teams.
Phillip
Design & Sales
Phillip manages client consultations and develops tailored equipment solutions, combining technical expertise with commercial awareness to meet budgetary and operational requirements.
Bob
Catering Engineer
Bob provides installation and maintenance services, holding Gas Safe certification and extensive knowledge of commercial kitchen systems to ensure safe, compliant operations.
Gethyn
Commercial Manager
Gethyn manages business development and client relationships, leveraging industry insights to expand HB Catering's market presence while maintaining service quality.
Questions
What areas do you serve?
We operate nationwide across mainland UK, providing services to commercial kitchens in all major cities and rural locations.
Do you offer emergency repair services?
Yes, we provide rapid-response emergency repairs with engineers available to resolve critical equipment failures promptly.
Can you help with kitchen design consultations?
Our team offers free initial consultations to assess your space and operational needs before creating custom kitchen designs.
What payment options are available?
Clients can purchase equipment outright or choose flexible finance solutions through our approved partners.
Are your engineers certified?
All our engineers hold Gas Safe certification and undergo regular training to maintain compliance with industry standards.
Do you provide maintenance contracts?
We offer tailored planned maintenance agreements to prevent breakdowns and extend equipment lifespan through regular servicing.