Business Details
Your Trusted Taxi Service in Bournemouth
Established over three decades ago, we have grown to become Bournemouth's largest taxi fleet, serving the local community and visitors with unwavering commitment to reliability and safety. Our operations span 24 hours a day, 365 days a year, covering Bournemouth, Poole, Christchurch, and surrounding areas with a fleet of 300 well-maintained vehicles. Every journey benefits from our advanced booking systems, including a user-friendly app offering fixed fares, real-time GPS tracking, and multiple payment options such as AirPay, Apple Pay, and Google Pay. Our drivers undergo rigorous training, hold full licensing, and are CRB/DBS checked to ensure passenger safety.We maintain exceptional vehicle standards through bi-annual MOT tests and strict cleanliness protocols. With a 99% call answer rate within six seconds and taxis arriving within seven minutes on average, our service combines technological innovation with traditional customer care values. Our state-of-the-art booking systems include Interactive Voice Response for landline users, web booking, and mobile app convenience. We cater to both personal and corporate clients, offering account management services and special rates for business travellers. Our commitment to continuous improvement is reflected in our operational statistics and customer feedback mechanisms.
Services
Airport Transfers
24/7 Taxi Service
Corporate Accounts
App Bookings
Cashless Payments
IVR Bookings
Web Bookings
Lost Property Assistance
Highlights and features
- We operate 24 hours a day, 365 days a year with 99% call answer rates within 6 seconds
- Our fleet of 300 vehicles maintains bi-annual MOT tests and strict cleanliness standards
- We offer fixed fares through our GPS-tracked booking app with instant cancellation options
- All drivers are fully licensed, CRB/DBS checked, and trained in passenger safety protocols
- We provide corporate account services with special rates for business travellers and events
Services
Airport Transfers
Our dedicated airport transfer service covers all major UK airports including Heathrow, Gatwick, and Stansted. With 300 vehicles operating 24/7, we guarantee timely arrivals through real-time flight tracking and GPS coordination. Each journey includes fixed pricing via our app, eliminating unexpected costs during peak travel periods.
24/7 Taxi Service
Available every hour of the year, our taxi service maintains 99% dispatch rates within nine seconds. Vehicles undergo twice-yearly MOT checks while drivers receive continuous training. GPS tracking allows customers to monitor arrivals, with average wait times of seven minutes across Bournemouth, Poole, and Christchurch.
App Bookings
Our booking app enables taxi reservations in under ten seconds with fixed fares guaranteed. Features include map-based pickup selection, real-time vehicle tracking, and instant cancellation. The app applies automatic discounts to distance charges, offering cheaper rates than standard tariffs for app users.
Corporate Accounts
We provide tailored transport solutions for businesses with account management services. Clients benefit from special rates, detailed journey reporting, and priority booking access. Our systems integrate with corporate scheduling needs while maintaining strict vehicle maintenance and driver training standards.
Cashless Payments
All vehicles support contactless payments through AirPay, Apple Pay, and Google Pay. This secure system sends payment links directly to passengers' devices, eliminating cash handling. The technology integrates with our booking platforms to ensure seamless transactions during every journey.
Questions
How can I book a taxi instantly?
Use our mobile app for bookings in under ten seconds, or call 01202 556677 for immediate assistance. Both methods provide real-time vehicle tracking and fixed pricing.
What payment methods do you accept?
We accept AirPay, Apple Pay, Google Pay, contactless payments, and chip & pin transactions. Corporate clients may arrange account-based billing through our accounts department.
What happens to lost items in taxis?
Found items are handed to local licensing authorities within 48 hours. Bournemouth and Poole lost property can be claimed through Bournemouth Borough Council's contact details provided on our website.
Do you provide airport transfer guarantees?
Yes, our airport transfers include real-time flight tracking and fixed pricing. Vehicles are dispatched with sufficient time to account for traffic and ensure timely arrivals.
Are drivers properly licensed?
All drivers hold current private hire licenses, undergo bi-annual training, and have enhanced DBS checks. Our licensing compliance exceeds local authority requirements.
Can I track my taxi's location?
Yes, our app provides live GPS tracking of your assigned vehicle. You'll see real-time location updates and estimated arrival times from booking confirmation until journey completion.
