Business Details
Emergency
services
Your Trusted GP Practice in Swindon
Merchiston Surgery has been serving the Stratton St Margaret community since its establishment around 1860. Our practice is dedicated to providing comprehensive primary healthcare services through a patient-centred approach, combining traditional values with modern medical advancements. We work in partnership with the Hawthorn & Merchiston PCN to deliver tailored healthcare solutions for individuals and families. Our team of experienced GPs, advanced clinical practitioners, and support staff specialise in managing both acute and chronic conditions while maintaining a strong focus on preventive care. We actively encourage patient participation in their healthcare journey through our patient group and digital services.Our facilities are designed to accommodate all patients, including those with disabilities, and we maintain rigorous standards of clinical governance. We utilise technology to enhance accessibility, offering online appointment booking, repeat prescriptions, and secure access to medical records. As a training practice, we contribute to the development of future GPs while maintaining our commitment to excellence. Our out-of-hours arrangements ensure continuity of care through NHS111, and we maintain transparent communication about service availability. We prioritise patient education through self-care resources and NHS health information, empowering individuals to make informed health decisions.
Services
GP Consultations
Physiotherapy Services
Repeat Prescriptions
Online Services
Chronic Disease Management
Patient Education
Home Visits
Vaccination Programmes
Health Screenings
Emergency Care Referrals
Highlights and features
- We have over 160 years of experience serving Stratton St Margaret
- Our team includes GP partners and advanced clinical practitioners
- We offer online appointment booking and prescription services
- Our facilities include accessible design for disabled patients
- We provide specialist management of long-term conditions
Services
GP Consultations
Our experienced GPs provide comprehensive medical consultations for acute and chronic conditions. Patients can book appointments through our online system or by phone during operating hours. We prioritise urgent cases while maintaining continuity of care for long-term patients.
Physiotherapy Services
Our physiotherapy service offers telephone assessments for musculoskeletal issues followed by tailored exercise programmes. This service addresses joint and muscle problems through evidence-based rehabilitation techniques delivered by qualified professionals.
Repeat Prescriptions
Patients can request repeat prescriptions via the NHS App or phone. Our dedicated pharmacy team processes requests efficiently, ensuring timely medication availability while maintaining strict safety protocols for prescription management.
Online Services
Our SystmOnline platform enables appointment booking, prescription requests, and medical record access. This digital solution enhances convenience while maintaining data security and patient confidentiality through NHS-compliant systems.
Health Screenings
We offer comprehensive health screening programmes including cancer detection and vascular assessments. These preventive services follow national guidelines to identify potential health issues at early, treatable stages.
People
Dr Laura Bond
GP Partner
MBChB MRCGP qualified in 2002, Dr Bond specialises in patient-centred care and chronic disease management. She contributes to medical education and clinical governance at the practice.
Dr Ian Turner
GP Partner
MB ChB MRCGP with 25 years' experience since 1999, Dr Turner focuses on preventive medicine and community healthcare initiatives within our practice.
Julie Phelps
Advanced Clinical Practitioner
As our ACP lead, Julie manages minor ailments and urgent care cases, bridging the gap between nursing and medical practice with advanced clinical skills.
Denise Clayton
Nurse Manager
RGN with leadership responsibilities, Denise oversees nursing services and healthcare assistant training while maintaining direct patient care commitments.
Anthony Habgood
Clinical Pharmacist
MRPharmS qualified, Anthony specialises in medication management and prescription safety, providing expert pharmaceutical care to our patient population.
Questions
How do I register with Merchiston Surgery?
Complete our online registration form and confirm you're within our catchment area using the NHS Find a GP tool.
What online services are available?
We offer appointment booking, repeat prescriptions, medical record access, and address changes through our secure SystmOnline portal.
How do I access emergency care?
Call 999 for life-threatening emergencies. For non-urgent out-of-hours care, contact NHS111 via phone or website.
What physiotherapy options exist?
Initial telephone assessments followed by tailored exercise programmes for musculoskeletal conditions, available to registered patients.
How do I request repeat prescriptions?
Use the NHS App or call our prescription line (01793 685485) during specified hours for medication refills.
Are home visits available?
Home visits are provided for patients with mobility issues by our visiting paramedic and clinical team as required.
