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Professional Web Design Services in Swindon
Established in 2006, O'Brien Media has built a reputation as a trusted provider of web design and digital solutions in Swindon, Wiltshire. Our journey began with a commitment to accessibility, founded by Chris Grant to accommodate a disability that made traditional employment challenging. Over 18 years, we've evolved from a solo venture into a team operating from modern offices in Swindon's Old Town, maintaining our core values of inclusivity and client-centric service. As a Disability Confident Leader and Living Wage Employer, we prioritise ethical practices while delivering website design, SEO, and digital marketing services tailored to small businesses.

Our expertise spans WordPress development, e-commerce solutions, and ongoing website support, backed by Cyber Essentials certification and recognition as Web Design Agency of the Year in Wiltshire. We combine technical proficiency with a down-to-earth approach, ensuring clients receive accessible, cost-effective solutions that drive online growth without compromising quality.
Services
Website Design SEO Services Social Media Marketing E-commerce Solutions Website Support
Details
  • Year established: 2006
Highlights and features
  • 18 years of specialised web design expertise in Swindon
  • Disability Confident Leader committed to inclusive practices
  • Cyber Essentials certified for digital security assurance
  • Tailored solutions for small and local businesses
  • Award-winning web design agency in Wiltshire
Associations and certifications
  • Cyber Essentials
  • Disability Confident Leader
  • Living Wage Employer
What people say
Fantastic job Very professional Super reliable Quick to respond Highly recommend
Services
Website Design
We create custom websites tailored to business needs, focusing on user experience and mobile responsiveness. Our designs empower small businesses with professional online presence while maintaining ease of content management. With 18 years of expertise, we deliver visually appealing sites integrated with essential functionalities like SEO optimisation and contact management systems.
SEO Services
Our SEO strategies improve organic visibility through technical optimisation and content enhancement. We implement on-page elements, site speed improvements, and local search optimisation to help Swindon businesses rank higher in search results. This data-driven approach increases targeted traffic and customer engagement for sustained online growth.
E-commerce Solutions
We build secure, scalable e-commerce platforms using WooCommerce and BigCommerce. Our solutions include product catalogues, payment integrations, and inventory management systems tailored to business requirements. With certified expertise in e-commerce platforms, we create user-friendly shopping experiences that convert visitors into customers while ensuring transaction security.
Website Support
Our ongoing support covers updates, security monitoring, and technical assistance for existing websites. We provide hosting solutions, software updates, and emergency fixes to maintain optimal performance. This service ensures businesses can focus on operations while we handle technical upkeep, backed by our 16 years of experience in website management.
Social Media Marketing
We develop targeted social media strategies across platforms like Facebook and Instagram. Our services include content creation, ad campaigns, and analytics reporting to enhance brand visibility. By focusing on local market engagement, we help Swindon businesses build community connections and convert social interactions into measurable business outcomes.
People
Chris Grant
Managing Director
Founder of O'Brien Media in 2006, Chris established the business to create accessible employment opportunities while delivering quality web solutions. With technical expertise spanning two decades, he leads strategic development and maintains the company's commitment to ethical digital practices.
Jenny O'Brien
Marketing Director
Leading digital marketing initiatives, Jenny specialises in creating effective online strategies that drive client success. With extensive experience in content development and campaign management, she ensures marketing efforts align with business objectives while maintaining the company's client-focused ethos.
Questions
What web design services do you offer for small businesses?
We provide custom website design, WordPress development, e-commerce solutions, and responsive design optimisation tailored to small business needs in Swindon and Wiltshire.
Do you support existing websites built by other agencies?
Yes, our website support services cover maintenance and improvements for sites created by other developers, including technical updates and performance optimisation.
How do you ensure website security?
We implement Cyber Essentials certified practices, regular security updates, and monitoring systems to protect websites from vulnerabilities and cyber threats.
Can you help with online marketing strategies?
Yes, we offer SEO optimisation, social media marketing, and targeted digital campaigns to improve online visibility and customer engagement for local businesses.
What makes your agency different from other web designers?
Our unique combination of Disability Confident Leader status, 18 years' local experience, and commitment to accessible digital solutions creates distinctive value for clients.
Do you provide website estimates without obligation?
Yes, our online pricing tool provides instant, no-obligation estimates for new website projects based on your specific requirements and chosen features.
Reviews (2)
Holly A.
Aug 17, 2025 Report
Ive been using Chris and his team for a 6 years now and they have been amazing! Hes made everything about my website feel easy from design updates to tech support and general advice. Super reliable, quick to respond and always helpful. I would highly recommend if youre looking for someone you can trust with your website!
Mandy Stopard
Sep 06, 2022 Report
I am pleased with the service provided by O'Brien Media. Chris and the staff have been responsive, helpful and endlessly patient (I think some of my questions have been inane but they have never made me feel useless with IT). I have been particularly happy with the work they have done in developing my website. I would definitely recommend O'Brien Media to other small businesses looking for affordable and reliable IT/website support.