Business Details
Trusted Pet Care Services in Maidstone & Kent
Poppy And Pals has been providing expert pet care services in Maidstone and Kent for over 12 years. Founded by Mazzie, a qualified canine behaviour specialist with a foundation degree in Canine Behaviour and Training, the business combines academic expertise with hands-on experience in pet care. Our team comprises DBS-checked professionals trained in first aid and certified through the Pet Professional Guild and Fear Free programs. We offer a comprehensive range of services including dog walking, puppy care, small animal care, holiday pet sitting, and adventure dog days, catering to pets from domestic cats to exotic reptiles. Our holistic approach incorporates positive reinforcement training methods and tailored care plans for nervous or special-needs animals.With a commitment to continuous professional development, we maintain industry-leading standards through regular training and certifications. Our services operate 365 days a year with flexible scheduling to accommodate shift workers and last-minute bookings. We prioritise transparency with free no-obligation meet-and-greets and maintain full insurance coverage including key-holder protection. Our 14 years of combined experience with dogs and small animals ensures every pet receives scientifically informed, compassionate care that gives owners complete peace of mind.
Services
Dog Walking
Pet Sitting
Puppy Care
Holiday Care
Small Animal Care
Adventure Dog Days
Dog Day Care
Home Visits
Overnight Care
Special Needs Care
Highlights and features
- FdSc Degree in Canine Behaviour and Training
- Positive reinforcement methods with no aversive equipment
- Fully insured including key-holder coverage
- DBS-checked and first aid trained professionals
- 14 years experience with dogs and small animals
Associations and certifications
- Pet Professional Guild
- Fear Free Certified
What people say
Highly professional
Loves working with animals
Peace of mind
Excellent communication
Flexible and accommodating
Services
Dog Walking
Professional dog walking services in Maidstone and Kent with careful group evaluations and individual options. Our qualified trainers ensure safe socialisation while meeting each dog's specific needs. We use secure transportation with comfort provisions and offer both on-lead and off-lead walks tailored to your pet's abilities and preferences.
Pet Sitting
Comprehensive pet sitting services covering feeding, medication administration, and habitat maintenance for all pet types. Our visits include home security checks, plant watering, and mail collection while providing personalised attention. Available for both short-term and extended periods with flexible scheduling options to suit your requirements.
Puppy Care
Specialised puppy care focusing on socialisation and developmental needs for puppies aged 8 weeks to 6 months. Our services include toilet training support, play sessions, and behavioural guidance. We offer both scheduled visits and our exclusive Puppy Club to help young dogs develop positive social skills in controlled environments.
Holiday Pet Care
Stress-free holiday pet care with overnight stays in your pet's familiar environment. We maintain regular routines while providing comprehensive care including feeding, exercise, and habitat maintenance. Our service includes home security features and regular photo updates to keep owners informed throughout their absence.
Adventure Dog Days
Exciting group adventure days for dogs featuring countryside excursions and secure paddock play sessions. These 2-4 hour outings include mental stimulation through agility equipment and social interaction with carefully selected playmates. All participants receive pre-activity assessments to ensure safety and compatibility within our supervised group environments.
People
Mazzie
Owner
Founder of Poppy and Pals with 12+ years' experience, Mazzie holds an FdSc in Canine Behaviour and Training. She specialises in behaviour rehabilitation and has extensive experience with rescue animals, particularly those with special needs. Her expertise forms the foundation of our holistic pet care approach.
Questions
What pet species do you care for?
We care for all pets including dogs, cats, small mammals, birds, reptiles, and even farm animals. Our team has experience with both domestic and exotic species.
Are your staff qualified?
Our team holds FdSc qualifications in Canine Behaviour, Fear Free certification, first aid training, and DBS checks. All staff undergo continuous professional development.
How do booking payments work?
We require upfront payment for holiday bookings with flexible payment options for regular services. Payment details are discussed during your free initial consultation.
Can you accommodate special needs pets?
Yes, we specialise in caring for nervous, aggressive, or physically challenged animals. Our team has extensive experience developing tailored care plans for pets with specific requirements.
Do you provide 24/7 emergency care?
While we operate during standard hours, we offer last-minute bookings and can arrange emergency care on a case-by-case basis. Our service operates 365 days a year.
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