Business Details
17 Years
experience
Professional Dog Walking & Pet Care Services in Dundee
Established in 2009, Pawfessional Touch has built a reputation for delivering professional dog walking and pet care services across Dundee, Angus, and surrounding areas. Our founder, Ian Usher, holds Distinction-level qualifications in both dog walking and pet sitting, complemented by Canine First Aid training and DEFRA Authorisation for animal transport. We operate with full insurance coverage through Pet Business Insurance and maintain rigorous safety standards verified by Disclosure Scotland checks.Our services are designed to accommodate diverse client needs, offering flexible scheduling including short-notice bookings, tailored care plans, and extended-hour availability with transparent pricing structures. With over 15 years of hands-on experience in animal care, we combine technical expertise with genuine compassion to ensure pets receive reliable, individualised attention while providing owners with complete peace of mind.
Services
Dog Walking
Pet Sitting
Toilet Breaks
Puppy Care
Pet Transport
Key Holding
Details
- Year established: 2009
Highlights and features
- 15+ years' experience in professional pet care
- Distinction-qualified dog walker and pet sitter
- Comprehensive Canine First Aid and insurance coverage
- Flexible scheduling including emergency bookings
- DEFRA-licensed animal transportation specialists
Associations and certifications
- Professional Dog Walker Diploma (Distinction)
- Professional Pet Sitter Diploma (Distinction)
- Pet Business Insurance
- Disclosure Scotland
- DEFRA Authorised Animal Transporter (Type 1)
Services
Dog Walking
Professional group or individual dog walking services tailored to your pet's needs. Our qualified walkers ensure safe, supervised exercise while maintaining strict hygiene and behavioural management standards. Clients benefit from flexible scheduling options including emergency bookings and extended-hour availability.
Pet Sitting
Alternative to cattery boarding with personalised in-home pet care. Our Distinction-qualified pet sitters provide feeding, medication administration, and companionship while maintaining household security through key holding services. Ideal for anxious pets requiring familiar environments.
Puppy Care
Specialised care for puppies including toilet training, socialisation, and feeding routines. Our DEFRA-authorised transporters ensure safe collection/drop-off, while Canine First Aid-trained staff monitor health indicators. Services include midday toilet breaks for house-training support.
Pet Transport
DEFRA-licensed pet transportation with climate-controlled vehicles. We handle veterinary visits, grooming appointments, and inter-city transfers while maintaining strict biosecurity protocols. All drivers hold Distinction-level animal handling qualifications and current Disclosure Scotland checks.
Key Holding
Complimentary key holding service during pet care visits. Professionals conduct discreet property checks, mail collection, and security maintenance while caring for pets. Combined with pet visits to ensure home safety during owner absences.
People
Ian Usher
Founder & Lead Pet Care Specialist
Qualified dog walker and pet sitter with Distinction-level diplomas. Holds DEFRA Authorisation for animal transport and Disclosure Scotland clearance. 15+ years' experience in canine behaviour and emergency care. Manages daily operations and client consultations.
Questions
What areas do you cover?
We serve Dundee, Angus, and surrounding areas within a 5-mile radius of DD4 0PU. Additional mileage charges apply beyond this zone.
Are your staff qualified?
Our team holds Distinction-level diplomas in dog walking and pet sitting, Canine First Aid certification, and DEFRA Authorisation for animal transport.
Do you offer emergency bookings?
Yes, we accommodate short-notice bookings where possible, with surcharges applying for services between 6pm-8am and public holidays.
How are pets transported?
Our DEFRA-licensed transport uses climate-controlled vehicles with individual compartments. All drivers have Disclosure Scotland checks and animal handling qualifications.
What payment methods are accepted?
Please contact us directly for current payment options and pricing details tailored to your specific requirements.