Business Details
28 Years
experience
Emergency
services
Your Trusted Partner for Reputation Management Solutions
Established in 1998, Liz Lean PR has built a reputation for delivering strategic public relations and reputation management services. Our family-owned agency combines data-driven insights with human creativity to protect and enhance brand value for clients across diverse sectors. With 25 years of industry expertise, we prioritise long-term relationships and ethical practices, supported by Chartered Institute of Public Relations (CIPR) accredited professionals.Our approach integrates real-time analytics and AI with decades of media and stakeholder engagement experience, ensuring measurable impact on clients' bottom lines. Headquartered in Sandbanks with satellite offices in London and France, we serve both emerging businesses and established household names.
Services
Media Relations
Brand Reputation Audit
Stakeholder Engagement
Social Media Management
Influencer Campaigns
Crisis Communications
Content Creation
Internal Communications
Details
- Year established: 1998
Highlights and features
- 25 years of specialist PR experience with CIPR-accredited professionals
- Data-driven strategies combined with human insight and creativity
- Proven crisis communications expertise available 24/7
- Tailored approach to stakeholder engagement and media relations
- Demonstrated ROI through measurable reputational uplifts
Associations and certifications
- Chartered Institute of Public Relations
What people say
Strong media coverage
Exceptional results
Dedicated team
Creative strategies
Effective crisis management
Services
Media Relations
We secure impactful media placements through established relationships with national and regional press. Our team crafts compelling narratives that align with client objectives while maintaining authentic brand voice. By combining traditional PR techniques with digital monitoring tools, we ensure coverage that drives tangible business outcomes.
Brand Reputation Audit
Our comprehensive audits assess current brand perception using real-time data from media, social platforms, and review sites. We benchmark against competitors and identify strategic opportunities for improvement. The process includes actionable insights to strengthen brand positioning and stakeholder relationships through measurable initiatives.
Crisis Communications
Available 24/7, our crisis team provides immediate response strategies for reputation threats. We combine rapid response protocols with long-term reputation recovery plans. Our approach focuses on transparent communication, stakeholder management, and media liaison to protect brand integrity during challenging situations.
Influencer Campaigns
We develop strategic influencer partnerships that align with brand values and target audiences. Our campaigns focus on authentic engagement rather than vanity metrics. Through careful selection and performance tracking, we ensure influencer collaborations deliver measurable impact on brand perception and business objectives.
Stakeholder Engagement
Our tailored engagement strategies connect clients with key stakeholders across multiple channels. We develop communication frameworks that build trust and foster long-term relationships. Through regular consultation and feedback mechanisms, we ensure stakeholder perspectives inform business decisions and brand development.
People
Liz Willingham
Founder & Managing Director
With 25 years' PR experience, Liz established the agency in 1998. A CIPR Chartered Professional, she combines strategic leadership with hands-on client management. Her expertise spans media relations, corporate communications, and reputation management for national brands.
Belinda Rastall
Senior Business & Account Director
Belinda brings 18 years' PR experience, including roles at national agencies and Savills. She specialises in strategic account management and team development. Her client portfolio includes major consumer brands and property sector organisations.
Leila Willingham
Associate Business & Account Director
Leila transitioned from client services to strategic leadership roles. With CIPR Professional PR Diploma accreditation, she manages key accounts while contributing to company vision and culture development. Her expertise lies in brand storytelling and client relationship management.
Lucy Pearce
Senior Account Manager
Lucy has nine years' experience managing press office operations for major brands. Her expertise includes campaign management and media relations for B2C and B2B clients. A CIPR Chartered Professional, she specialises in delivering measurable PR outcomes.
Shona Byrne
Senior Account Manager
Shona has eight years' experience across hospitality, retail, and education sectors. Her strengths include crisis management and media relations. She has developed extensive press contacts through successful campaign delivery for diverse client portfolios.
Questions
What makes Liz Lean PR different from other agencies?
We combine 25 years' PR expertise with data-driven insights and a human approach. Our family values drive long-term client relationships and ethical practices.
How do you handle crisis communications?
We provide 24/7 crisis support with rapid response protocols and reputation recovery strategies, focusing on transparent communication and stakeholder management.
How do you measure PR success?
We use real-time analytics tracking media coverage, sentiment analysis, and business metrics to demonstrate measurable impact on brand reputation and objectives.
Which industries do you specialise in?
We work across hospitality, retail, healthcare, technology, and professional services, adapting our expertise to sector-specific challenges and opportunities.
Do you work with international clients?
While based in the UK, we serve international clients through our London and France satellite offices and digital communication capabilities.
What accreditations do your team hold?
Our team includes Chartered Institute of Public Relations (CIPR) accredited professionals with industry-recognised qualifications and experience.
Videos
