Business Details
22 Years
experience
Your Trusted Source for Hot Tubs & Swim Spas in Poole
Established in 2004, Wessex Spas has built a reputation as a trusted provider of premium outdoor leisure solutions. We specialise in Arctic Spas hot tubs and swim spas, engineered for durability in harsh climates, alongside TyloHelo saunas and Bull outdoor kitchens. Our team of factory-trained engineers ensures comprehensive service, maintenance, and repairs, supported by a 2-year warranty on pre-owned units. With a focus on quality and customer satisfaction, we serve residential and holiday let clients across Dorset, Somerset, and Hampshire. Our showroom in Poole offers a wide range of accessories, chemicals, and parts, complemented by expert advice.We pride ourselves on long-term partnerships with industry-leading brands, ensuring reliable products and after-sales support. Our late-night openings and appointment-based Sunday service cater to diverse customer needs. As licensed finance brokers, we provide flexible purchasing options. With multiple awards, including Arctic Spas Dealer of the Year, our expertise spans over two decades. We prioritise transparency, offering full servicing details and competitive pricing. Our commitment to innovation and customer-centric solutions positions us as a market leader in outdoor leisure products.
Services
Hot Tubs
Swim Spas
Sauna Sales
Outdoor Kitchens
Service & Repairs
Parts Supply
Holiday Let Solutions
Wet Testing Facilities
Spa School Workshops
Pre-Owned Sales
Details
- Year established: 2004
Highlights and features
- Factory-trained engineers for expert maintenance and repairs
- 2-year warranty on pre-owned hot tubs and swim spas
- Award-winning Arctic Spas dealership since 2004
- Licensed finance broker for flexible purchasing options
- Comprehensive stock of parts and accessories in Poole
Services
Hot Tubs
We supply Arctic Spas hot tubs designed for durability in extreme climates. Our range includes new and pre-owned models with full servicing options. Each unit includes steps, cover, and delivery, ensuring complete customer satisfaction.
Swim Spas
Arctic Spas all-weather swim spas combine exercise and relaxation in compact designs. We offer wet testing facilities in Poole and expert advice for residential and commercial installations across southern England.
Service & Repairs
Our factory-trained engineers provide annual servicing starting at 225.00 inc VAT, repairs, and parts supply for all hot tub makes. We maintain stock for common components with next-day delivery options available.
Outdoor Kitchens
Bull award-winning outdoor kitchens and grills enhance garden spaces. We offer design, supply, and installation services to create functional entertainment areas that increase property value.
Sauna Sales
TyloHelo saunas and steam rooms provide health benefits including stress relief and improved circulation. We supply indoor, outdoor, and infra models with installation support for domestic and commercial properties.
Questions
Do you serve areas outside Dorset?
We serve customers in Somerset and Hampshire, with delivery options available nationwide for selected products.
Are financing options available?
Yes, as licensed finance brokers, we offer flexible financing solutions for hot tub and swim spa purchases.
What warranty applies to pre-owned spas?
All pre-owned Arctic Spas include a 2-year parts and labour warranty with full servicing before resale.
Can I test hot tubs before buying?
We provide wet testing facilities in Poole for swim spas and hot tubs by appointment.
Do you supply replacement parts?
Yes, we stock common parts like pumps and jets, with next-day delivery available for specialist components.
Are evening appointments available?
We offer late-night openings until 8:00pm on Thursdays from April to September.
