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Business Details
35 Years
experience
Trusted Second-Hand Retailer & Personal Finance Solutions
Established in 1991, we have been a trusted name in the UK's second-hand retail sector for over three decades. As the country's largest second-hand retailer, we specialise in providing affordable personal finance solutions alongside a vast selection of pre-owned goods. Our commitment to customer service is evident through our 180+ UK stores and extensive online inventory, offering customers the freedom to buy, sell, or borrow against items of value. We pioneered the second-hand retail model in the UK after expanding from Australia, where our first store opened in 1984. Our business maintains strong community ties through welcoming store environments and responsible trading practices. We work closely with law enforcement to combat crime and ensure ethical operations across all our locations.

With the launch of our e-commerce platform in 2012, we've expanded accessibility while maintaining our 12-month warranty on all purchases. Our financial services, including pawnbroking and online lending, are authorised by the Financial Conduct Authority, demonstrating our regulatory compliance. We actively promote sustainability through our recycling initiatives, keeping hundreds of thousands of items in circulation annually. Our milestone achievements, including the acquisition of Capital Cash in 2023, reflect our ongoing growth and market leadership. Under current CEO Carl Murray, we continue to innovate while maintaining our core values of affordability, transparency, and customer-centric service.
Services
Pawnbroking Second-Hand Retail Online Sales Personal Loans Recycling Services
Details
  • Year established: 1991
Highlights and features
  • We've operated in the UK market for over 30 years
  • Our 180+ stores offer nationwide accessibility
  • 12-month warranty on all purchases
  • We keep hundreds of thousands of items in circulation annually
  • Authorised and regulated by the Financial Conduct Authority
Associations and certifications
  • Financial Conduct Authority
Services
Pawnbroking
We offer short-term secured loans against valuable items. Customers can borrow money while retaining ownership of their possessions. Our pawnbroking service provides immediate cash solutions with transparent terms and conditions.
Second-Hand Retail
We sell a wide range of quality second-hand products including electronics, jewellery, and musical instruments. Our inventory combines affordability with reliability through a 12-month warranty on all purchases.
Online Sales
Our online platform provides access to thousands of pre-owned items with nationwide delivery. The service launched in 2012 and offers the same quality assurance and warranty as our physical stores.
Recycling Services
We promote sustainability by recycling quality goods back into circulation. This service helps reduce waste while providing affordable shopping options and creating value from unwanted items.
Personal Finance
We provide regulated financial services including secured loans and payment plans. Authorised by the Financial Conduct Authority, our finance options offer responsible lending solutions to UK customers.
People
Carl Murray
CEO of Cash Converters UK
Carl Murray leads Cash Converters UK with extensive experience in the second-hand retail sector. He oversees operations following the 2023 acquisition of Capital Cash, driving continued growth and market leadership.
Questions
What services does Cash Converters offer?
We provide three core services: buying unwanted items for cash, selling second-hand goods, and offering secured loans against valuable possessions.
How can I sell items to Cash Converters?
Bring your items to any of our 180+ UK stores where trained staff will assess their value and offer immediate payment if accepted.
Do you offer online shopping options?
Yes, our e-commerce platform launched in 2012 provides thousands of pre-owned items available for purchase and delivery nationwide.
Are purchases covered by warranty?
All items come with a 12-month warranty, excluding specified items. Our warranty policy ensures quality and customer protection.
How are financial services regulated?
Our consumer credit activities are authorised and regulated by the Financial Conduct Authority under reference number 656489.
What areas do you serve?
We operate across the UK through 180+ physical stores and nationwide online delivery services.