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Your Mortgage & Loan Transfer Information Hub
Bradford & Bingley has a long-standing history of providing mortgage and loan services, operating as a trusted lender until the strategic transfer of its live customer accounts to other lenders between February 2015 and October 2023. Our team has dedicated decades to supporting customers through property financing, ensuring transparency and reliability in every transaction. We prioritised seamless transitions for our clients, maintaining clear communication during account transfers and offering continued assistance for legacy mortgages, savings, and insurance products.

Our commitment to resolving historical queries remains unwavering, with dedicated processes for solicitors and former customers to address charges, redemptions, and documentation. As a registered data controller, we upheld strict compliance with data protection standards, ensuring client information was managed securely throughout our operational history.
Services
Mortgage Transfers Loan Portfolio Sales Property Charge Resolutions Legacy Account Support Insurance Policy Information
Highlights and features
  • We have over 20 years of experience in mortgage and loan services.
  • Our team managed seamless transfers of 100,000+ accounts to trusted lenders.
  • We provide dedicated solicitor correspondence for property charge resolutions.
  • Our historical data compliance ensures accurate legacy account management.
  • We maintain partnerships with successor lenders for continued customer support.
What people say
Seamless account transfers Clear documentation Professional team
Services
Mortgage Transfers
We facilitated the transfer of residential and buy-to-let mortgages to successor lenders like Hyalite Mortgages and Pure Retirement. Customers received formal notifications during each transfer phase between 2015-2023. Ongoing account management now operates through the acquiring lenders.
Property Charge Resolutions
Our team assists solicitors with discharging historical property charges through documented processes. Requests require specific borrower and property details to process efficiently. We no longer handle charges transferred to other organisations post-sale.
Legacy Account Support
We maintain records for mortgages redeemed without transfer and provide information about pre-2008 savings accounts. Customers must contact successor providers like Santander for transferred accounts or policies post-2005.
Insurance Policy Information
Home and motor insurance policies were transferred to Budget Insurance Services Limited in 2010. Policyholders should consult current documentation for contact details. We cannot provide information on post-2005 transferred policies.
Investment Product Management
Investments arranged before 2005 require direct contact with current providers. Post-2005 products were transferred to Santander. We no longer maintain active investment management services following our operational cessation.
People
Not Disclosed
Not Available
The company does not publicly list individual team members or executives in the provided materials.
Questions
What happened to my Bradford & Bingley mortgage?
Your mortgage was transferred to Hyalite Mortgages in October 2023. Contact them directly for account management.
How do I resolve property charges from Bradford & Bingley?
Solicitors should write to our Skipton address with required documentation for charge resolution.
Can I still claim on old insurance policies?
Insurance policies were transferred to Budget Insurance Services Limited in 2010. Contact them for claims.
What happened to my savings account?
Savings accounts were transferred to Santander in 2008. Visit Santander's website for current account details.
How do I make a complaint about past services?
Visit our Complaints page for information on submitting concerns about pre-transfer services.