Business Details
35 Years
experience
Trusted Debt Collection Software Solutions in Skipton
Established in 1991, Adtec Software has been delivering tailored software solutions to the business-to-business sector for over three decades. Specialising in debt collection and credit control software, we serve collection agencies, financial institutions, and government departments, helping them optimise cash collections through customised systems. Our flagship product, ORCA, is a flexible platform designed specifically for debt collection, ledger management, and high-volume operations. We prioritise security through ISO 27001 compliance and Cyber Essentials certification, ensuring robust data protection. Our commitment to excellence is reflected in our reputation for timely, budget-conscious delivery and customer-centric innovation.With 24/7 self-service portals and seamless third-party integrations, we empower clients to streamline workflows and enhance efficiency. Our team combines technical expertise with industry-specific insights to develop scalable solutions, including automated direct debit processing, PCI-DSS compliant card handling, and customisable reporting tools. We maintain transparency through clear communication and support, offering dedicated assistance via phone and online ticketing. Recognised by the FSQS supplier qualification system, we uphold rigorous standards in financial services technology. Our focus remains on evolving with client needs while maintaining a trusted, professional partnership built on reliability and innovation.
Services
ORCA Software
Debt Collection Solutions
Credit Control Software
Direct Debit Processing
Card Payment Systems
Reporting Tools
Dialler Integration
Document Management
Workflow Automation
Support Services
Details
- Year established: 1991
Highlights and features
- We offer 30+ years of experience in debt collection software development.
- Our systems are ISO 27001 and Cyber Essentials certified for security.
- 24/7 customer self-service portals enhance client accessibility.
- We provide seamless third-party CRM integrations for automation.
- Recognised by the FSQS supplier qualification system for financial services.
Associations and certifications
- ISO 27001
- Cyber Essentials
- FSQS
What people say
Exceeds expectations
Excellent support
Secure systems
Scalable platform
Timely delivery
Services
ORCA Software
ORCA is a scalable, client-server platform designed for debt collection and ledger management. Built on SQL Server, it supports multi-site replication for disaster recovery and integrates with third-party systems via custom APIs. Its Microsoft Visual Studio frontend enables seamless Windows compatibility and workflow automation.
Direct Debit Processing
Our automated direct debit system streamlines payment collections, reducing manual errors and administrative overhead. PCI-DSS compliant, it ensures secure transaction handling while integrating with existing financial workflows for efficiency and compliance.
Document Management
Secure document management and archiving tools centralise records, improving accessibility and compliance. Customisable retention policies and encrypted storage ensure data integrity, supporting regulatory requirements for financial and debt management operations.
Workflow Automation
Drag-and-drop workflow designers automate repetitive tasks, enhancing operational efficiency. Customisable rules adapt to specific debt collection processes, reducing manual intervention and accelerating resolution times across high-volume cases.
Support Services
24/7 support includes user guides, release updates, and remote assistance via TeamViewer. Dedicated phone and ticketing systems ensure rapid resolution of technical issues, minimising downtime for critical debt collection operations.
Questions
What is ORCA software used for?
ORCA is a debt collection and ledger management platform designed for high-volume operations, offering automation, direct debit processing, and third-party integrations.
Is Adtec Software compliant with data security standards?
Yes, we are ISO 27001 and Cyber Essentials certified, ensuring robust data protection and risk mitigation for client information.
How can I access technical support?
Contact our support team via phone at 01423 594854 (Option 2) or submit a ticket through our online portal for assistance.
Do you offer customisable software solutions?
Yes, our systems feature customisable account screens, workflows, and reporting tools to meet specific organisational requirements.
What industries do you serve?
We specialise in debt collection agencies, financial institutions, and government departments requiring tailored credit control software.
Can your software integrate with existing systems?
Yes, ORCA integrates with third-party CRMs and Windows products via APIs, enabling seamless automation and data synchronisation.
