Business Details
21 Years
experience
Your Trusted Computer Repair Partner in Gloucester
Established in 2005, Cotswold Computer Medic has built a reputation as a trusted provider of computer repair and IT support services for homes and small businesses across Gloucestershire. Our team of experienced technicians specialises in delivering fast, efficient, and friendly solutions tailored to individual needs, from hardware repairs to smart home integrations. As a Microsoft Partner Program member, authorised Dell reseller, and Which? Trusted Trader, we combine technical expertise with a commitment to customer satisfaction.Our community involvement includes supporting local groups and providing cybersecurity advice through partnerships with Gloucestershire Constabulary. With a physical store in Gloucester since 2008 and a growing client base in Cheltenham and surrounding areas, we prioritise clear communication, avoiding technical jargon to ensure every client receives accessible, reliable service. Our technicians' extensive experience, combined with our focus on ethical practices and transparency, positions us as a leader in local IT solutions.
Services
Computer Repairs
Laptop Repairs
Smart Home Installations
Remote Support
Broadband Setup
PC Healthcheck
Software Sales
Web Design
Data Transfer
Cybersecurity Solutions
Details
- Year established: 2005
Highlights and features
- Experienced and professional computer repair technicians
- Fast, efficient, and friendly service
- Support for home users and small businesses
- No technical jargon, clear explanations
- Part of Microsoft Partner Program and authorised Dell reseller
Associations and certifications
- Which? Trusted Trader
What people say
Excellent service
Knowledgeable technicians
Reliable and efficient
No technical jargon
Highly recommend
Services
Computer Repairs
We diagnose and fix hardware and software issues for desktops and laptops, ensuring optimal performance. Our engineers handle screen replacements, virus removal, and system upgrades. Clients benefit from onsite repairs and rapid turnaround for business-critical equipment.
Smart Home Installations
Specialists in integrating smart devices including security cameras, thermostats, and voice assistants. We ensure seamless connectivity and provide training for hassle-free operation. Ideal for homeowners seeking modern, automated living solutions.
Remote Support
Instant troubleshooting via secure remote connections for software issues and network problems. Available to clients in Gloucester and Cheltenham, with step-by-step guidance to resolve common technical challenges efficiently.
Cybersecurity Solutions
Comprehensive security audits and implementation of ESET antivirus solutions. We safeguard businesses against cyber threats through tailored protection plans and staff training on safe online practices.
Data Transfer
Secure transfer of files, applications, and settings between devices with zero data loss. Our technicians ensure smooth transitions when upgrading systems or setting up new equipment for home and business users.
People
Steve Davis
Lead Technician
Certified IT specialist with 15+ years' experience in computer repairs and network solutions. Known for clear communication and custom-built systems, Steve leads onsite services and client consultations.
Questions
Do you offer onsite computer repairs?
Yes, we provide onsite technical support for homes and businesses in Gloucester and Cheltenham.
Can you help with smart home device setup?
We specialise in installing and configuring smart security systems, thermostats, and IoT devices.
Are you Microsoft-certified engineers?
Our team includes Microsoft Partner Program-certified technicians for professional IT solutions.
Do you support small businesses?
Yes, we offer tailored IT maintenance and cybersecurity services for local businesses.
What areas do you cover?
We serve Gloucester, Cheltenham, and surrounding Gloucestershire areas within GL postcodes.
