Business Details
40 Years
experience
Emergency
services
Expert IT Services in London
Established in 1986, we specialise in delivering tailored IT solutions that align precisely with business requirements. Our approach combines proven technology with skilled professionals to ensure long-term partnerships with clients. Our consultants focus on understanding organisational needs before recommending solutions, whether migrating infrastructure to the cloud or implementing disaster recovery systems. With expertise in network security, hardware customisation, and cloud hosting, we support businesses through comprehensive helpdesk services and on-site engineering. Our track record includes scaling IT operations for rapid business growth while maintaining reliability.We prioritise client collaboration to ensure technology advancements directly support business objectives. Our services extend to telecoms infrastructure, data resilience, and cybersecurity measures using industry-leading tools. We maintain transparency in operations while offering cost-effective solutions without compromising quality. Our team's technical proficiency spans desktop deployment, VOIP telephony, and mobile device integration. We continually invest in emerging technologies to provide forward-thinking IT strategies for modern enterprises.
Services
IT Consultancy
Helpdesk Support
Cloud Hosting
Disaster Recovery
Network Security
Hardware Upgrades
Office Relocations
Telecoms Solutions
Data Backup
Cybersecurity
Details
- Year established: 1986
Highlights and features
- We have over 35 years of experience in IT services
- Our consultants provide tailored solutions for your business needs
- We offer 24/7 personalised helpdesk support
- Our team consists of certified IT professionals
- We provide cost-effective and reliable IT solutions
What people say
Friendly and professional relationship
Integral part of IT infrastructure
Aggressively priced
Handled growth excellently
Latest technology expertise
Services
IT Consultancy
Our IT consultancy service evaluates business requirements to recommend optimal technology solutions. We specialise in cloud migration strategies, infrastructure planning, and cybersecurity frameworks. With extensive industry experience, we help organisations select between on-premise and cloud-based systems while ensuring seamless integration with existing operations. Our consultants provide actionable recommendations based on technical assessments.
Helpdesk Support
Our 24/7 helpdesk support offers immediate technical assistance through experienced professionals. Using remote access tools, we resolve issues efficiently while minimising business disruption. Services include second-line support, emergency call-outs, and custom support packages tailored to organisational needs. Our team handles everything from routine maintenance to critical system failures.
Disaster Recovery
We implement comprehensive disaster recovery solutions to protect business continuity. Our services include data replication, point-in-time snapshots, and cloud backup systems. We design custom recovery plans to ensure rapid restoration of critical systems following unexpected outages or data corruption incidents. Our solutions incorporate both onsite and offsite data protection strategies.
Network Security
Our network security services protect IT infrastructure from unauthorised access and cyber threats. We implement enterprise-grade firewalls, anti-virus systems, and spam filtering solutions. The service includes remote access configuration, security audits, and implementation of industry-compliant protection measures using leading vendors' technologies.
Cloud Hosting
We offer secure cloud hosting solutions for email systems, servers, and business applications. Our services include Microsoft Exchange hosting, SharePoint deployment, and CRM solutions. We provide scalable cloud infrastructure with guaranteed uptime, supporting remote access for mobile workers and real-time data synchronisation across devices.
People
Kim Kenley
IT Director
Oversees IT operations at Papa Johns' Restaurant Support Centre, working closely with DSI IT Services to maintain robust IT infrastructure and provide second-line support.
Dominic Bundy
Head of IT Operations
Led IT expansion at C&W Ltd, partnering with DSI IT Services to scale staff numbers from 50 to 800 while implementing advanced desktop deployment and VOIP systems.
Angela Peden
Director
Manages Harris and Company's operations, crediting DSI IT Services' efficient helpdesk service for saving significant daily administrative time through direct staff support access.
Questions
What IT services do you specialise in?
We provide IT consultancy, helpdesk support, cloud hosting, disaster recovery solutions, network security, and hardware upgrades tailored to business requirements.
Do you offer 24/7 technical support?
Yes, we provide round-the-clock helpdesk support with emergency call-out options and guaranteed response times for critical business needs.
Are your services available outside London?
We serve businesses across the UK through our nationwide network of associated companies and technical partners.
How do you handle business continuity?
We implement custom disaster recovery plans including data replication, cloud backups, and rapid system restoration protocols to ensure business continuity.
Can you support cloud migration projects?
Yes, we specialise in cloud migration services, helping businesses transition from on-premise infrastructure to secure cloud-based solutions like Office 365.
