Business Details
50+ Years
experience
Your Trusted Insurance Partner in Newport, Shropshire
Established in 1967, Fiveways Insurance has built a reputation for delivering professional insurance advice and tailored solutions to businesses and individuals across the UK. Our team of experienced advisers combines over five decades of industry expertise with a commitment to understanding client needs, ensuring comprehensive coverage that evolves with changing circumstances. We prioritise transparency, trust, and long-term relationships, supported by partnerships with leading insurers and membership in Broker Network.Our services extend beyond policy placement, offering ongoing support during claims and proactive risk management guidance. With offices in Newport (Shropshire) and Stafford, we blend local knowledge with national market access to serve diverse sectors, including commercial, personal, and high-net-worth clients.
Services
Commercial Motor Insurance
Cyber Liability Insurance
Property Owners Insurance
High Net Worth Coverage
Young Driver Insurance
Holiday Home Insurance
Prestige Car Insurance
Business Interruption Insurance
Professional Risks Insurance
Specialist Trades Insurance
Details
- Year established: 1967
Highlights and features
- We have over 50 years of history in the insurance industry
- Our team provides ongoing support through claims processes
- We offer wide market access with leading UK insurers
- Our local offices serve Shropshire and Staffordshire communities
- We prioritise tailored solutions over generic policies
Associations and certifications
- Financial Conduct Authority
What people say
Excellent service
Trustworthy team
Saved hundreds
Proactive risk management
Claims handled professionally
Services
Commercial Motor Insurance
We provide comprehensive motor insurance solutions for businesses, covering fleets, commercial vehicles, and motor trade operations. Our policies protect against third-party liabilities, vehicle damage, and business interruption. With expertise in risk assessment, we tailor coverage to match specific industry needs while ensuring cost-effectiveness.
Cyber Liability Insurance
Our cyber liability insurance protects businesses against digital threats including data breaches and cyber attacks. Policies cover financial losses, legal expenses, and recovery costs. We help organisations implement risk mitigation strategies while providing access to incident response specialists during security breaches.
High Net Worth Coverage
We offer bespoke insurance for high-value properties, classic cars, and luxury assets. Our policies address unique risks through agreed valuations, extended coverage limits, and specialist claims handling. Clients benefit from personalised service and access to niche insurance markets for unique possessions.
Business Interruption Insurance
Our business interruption policies protect against income loss during operational disruptions. Coverage includes premises damage, supply chain failures, and mandated closures. We help businesses develop contingency plans while ensuring adequate financial protection through partnerships with specialist insurers.
Specialist Trades Insurance
We provide tailored insurance for niche trades covering public liability, professional indemnity, and equipment protection. Policies address industry-specific risks through sector expertise and partnerships with specialist underwriters. Our advisers understand unique trade requirements and help maintain compliance with regulatory standards.
People
Nigel West
Managing Director
With over 30 years in insurance, Nigel leads Fiveways Insurance Group. He holds a Chartered Insurance Institute diploma and specialises in commercial risk management. Active in his local community, he combines industry expertise with family business values.
Lisa West
Accounts Manager
Lisa manages financial operations with 35 years of insurance industry experience. She oversees payroll, insurer reconciliations, and business administration while maintaining client relationships through church and community activities.
Emma Whittall
Commercial Account Handler
Emma handles business insurance policies with 20 years of experience. A Chartered Insurance Institute member, she specialises in commercial risk solutions while balancing client service with family and fitness activities.
Daniel West
Business Director
Daniel manages the Stafford office and commercial insurance division. He developed the Greenways Electric Vehicle Insurance scheme and holds insurance qualifications. His expertise spans commercial risk management and business development.
Isabel Khayat
Account Handler
Isabel manages personal insurance policies with five years of experience. She completed her Level 3 Insurance Practitioner apprenticeship and focuses on client relationships while enjoying entertainment and social activities.
Questions
What types of insurance does Fiveways offer?
We provide commercial, personal, and high-net-worth insurance including motor, property, cyber liability, specialist trades, and business interruption coverage.
How can I get a tailored insurance quote?
Contact our Newport or Stafford offices to discuss your requirements. Our advisers assess your specific needs and source appropriate coverage from leading insurers.
Do you handle insurance claims support?
Yes, our team assists with claims processes, liaising with insurers and providing guidance throughout the resolution period.
Are you regulated by industry authorities?
We are authorised and regulated by the Financial Conduct Authority, ensuring compliance with strict professional standards.
How do you address underinsurance risks?
Our advisers conduct thorough risk assessments to identify coverage gaps and recommend appropriate policy adjustments to prevent underinsurance.
Can I get insurance for unique assets?
Yes, we offer specialist coverage for prestige vehicles, holiday homes, and high-value collections through niche insurance markets.
Reviews (2)
Jena
Oct 10, 2024
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I am incredibly grateful to Nigel and his team for assistance with my business insurance. He was extremely helpful and friendly, making the entire process easy and stress-free. Nigel ensured that I was thoroughly covered for everything my business needed, giving me peace of mind. His professionalism and dedication to providing top-notch service truly stood out. I highly recommend Nigel to anyone seeking reliable and comprehensive business insurance support.
Andy Cope
Feb 14, 2017
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Fantastic customer service, Friendly family run business. Would definitely recommend anyone to anyone. Well done guys.
