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Trusted Plumbing and Heating Services in St Ives
Prima Plumbing & Heating is a family-run business based in Cambridgeshire, dedicated to delivering high-quality plumbing and heating solutions at fair prices. With decades of combined experience, we specialise in kitchen, bathroom, and wetroom installations, full central heating systems, and tiling services. Our Gas Safe registration and Anglian Water Authority approval underscore our commitment to safety and compliance. We prioritise customer satisfaction through transparent pricing, meticulous attention to detail, and a thorough approach to every project.

Our team of experts provides tailored advice and executes work with professionalism, ensuring long-lasting results that meet individual client needs. From routine maintenance to complex renovations, we combine technical expertise with a personal touch, earning trust through reliability and exceptional craftsmanship. Our reputation is built on consistent quality, clear communication, and a dedication to exceeding client expectations.
Services
Plumbing Central Heating Kitchen Installation Bathroom Installation Tiling Wetroom Installation Powerflushing Boiler Servicing Emergency Repairs Unvented Hot Water Systems
Highlights and features
  • We are a family-run business with decades of combined experience in plumbing and heating.
  • Our team is Gas Safe registered and approved by the Anglian Water Authority.
  • We offer 24/7 emergency plumbing services for urgent needs.
  • Our work includes transparent pricing and guaranteed adherence to quotations.
  • We provide tailored solutions for complex installations, including new-build properties.
Associations and certifications
  • Gas Safe Register
  • Anglian Water Authority
What people say
Fantastic quality Impressive attention to detail Dependable and trustworthy Exceeded expectations Expert advice
Services
Plumbing
Prima Plumbing & Heating delivers comprehensive plumbing solutions, including installations, repairs, and maintenance. Our Gas Safe-registered engineers ensure compliance and safety for residential and commercial properties. Clients benefit from durable, code-compliant systems and responsive service for both routine and emergency needs.
Central Heating
We design and install energy-efficient central heating systems tailored to property requirements. Services include boiler replacement, radiator upgrades, and powerflushing to enhance system longevity. Our solutions reduce energy costs while maintaining optimal comfort through precise heat distribution planning.
Bathroom Installation
Prima offers full bathroom and wetroom installations, combining modern design with functional layouts. We manage projects from structural work to tiling and sanitaryware fitting. Clients receive customised spaces that maximise usability and aesthetic appeal, supported by expert guidance throughout the process.
Tiling
Our professional tiling services cover walls, floors, and bespoke features using ceramic, porcelain, or stone materials. We advise on tile suitability and provide precise installations for wetrooms, kitchens, and living areas. The result is durable, visually striking surfaces that enhance property value.
Emergency Repairs
Available 24/7, our emergency repair service addresses urgent plumbing issues like leaks, burst pipes, and boiler failures. Rapid response times and efficient problem resolution minimise property damage. Clients appreciate our reliability during critical situations and transparent cost estimates before work begins.
People
David Welford
Director
David Welford, a co-founder of Prima Plumbing & Heating, brings over 25 years of plumbing expertise. He specialises in complex installations and boiler systems, combining technical precision with client-focused service. His commitment to quality ensures every project meets exacting standards.
Steve Welford
Director
Steve Welford, co-founder and lead tiling specialist, has extensive experience in wetroom and bathroom installations. He oversees tiling projects, ensuring flawless finishes and material suitability. His attention to detail and collaborative approach have earned long-term client trust.
Questions
Are your plumbers Gas Safe registered?
Yes, all our engineers are Gas Safe registered and approved by the Anglian Water Authority for compliance and safety.
Do you offer emergency plumbing services?
We provide 24/7 emergency plumbing repairs to address urgent issues like leaks, burst pipes, and boiler failures.
What areas do you serve?
We operate throughout Cambridgeshire, including St Ives, Cambridge, Godmanchester, and surrounding regions for residential and commercial clients.
Can you handle complete bathroom renovations?
Yes, we manage full bathroom and wetroom installations, from design and structural work to tiling and sanitaryware fitting.
Do you install central heating systems?
We design and install energy-efficient central heating systems, including boiler replacements, radiator upgrades, and powerflushing services.
What payment methods do you accept?
We accept bank transfers and cheques. Payment terms are discussed and agreed upon before project commencement.