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36 Years
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Emergency
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Your Trusted Marketing & PR Partner in Exeter
Established in 1990, we are a team of PR and marketing specialists dedicated to collaborative partnerships with clients who view us as an extension of their internal teams. Our expertise spans strategic planning, social media management, crisis communications, media buying, and event management, serving clients in Exeter and beyond. With decades of accumulated experience, we prioritise budget adherence, client communication, and consistent delivery of measurable results. Our senior specialists maintain industry-leading knowledge of emerging trends and behaviour change theory, enabling tailored strategies for both organisation-wide initiatives and standalone campaigns.

Our social media division creates visually compelling content across organic and paid platforms, while our PR division specialises in media engagement and reputation management during crises. Our media buying team secures targeted advertising placements with demonstrable ROI, and our event management professionals execute seamless brand activations in diverse formats. We also offer branding, website design, and visual content creation through trusted partnerships, ensuring solutions aligned with client objectives. Client testimonials highlight our responsiveness, creativity, and decade-long relationships built on trust and results-driven execution.
Services
Marketing Strategy Social Media PR & Crisis Communications Media Buying Event Management Branding Solutions Website Design Visual Content Creation
Details
  • Year established: 1990
Highlights and features
  • We offer 30+ years of marketing and PR expertise
  • Our team delivers tailored strategies for measurable results
  • We provide crisis communications support with proven track record
  • Our media buying secures cost-effective advertising placements
  • We execute professional events across multiple formats
What people say
Exceptional service for over a decade Responsive and creative team Professional event delivery Innovative communication solutions Strong ROI delivery
Services
Marketing Strategy
Our senior specialists develop custom marketing strategies using behaviour change theory and trend analysis. We create actionable plans for both long-term brand development and standalone campaigns, ensuring alignment with business objectives. Our approach combines decades of industry experience with measurable performance metrics to guarantee marketing effectiveness and return on investment.
Social Media
We create engaging social media content across platforms, combining organic growth strategies with targeted paid advertising. Our team produces visually striking assets and implements data-driven engagement tactics. With expertise in platform-specific trends and audience analytics, we deliver consistent brand messaging that increases online visibility and drives measurable audience interaction for businesses in Exeter and beyond.
PR & Crisis Communications
Our PR specialists develop impactful media campaigns and manage crisis communications with proven effectiveness. We handle press releases, media relations, and influencer partnerships while providing emergency response protocols. With established relationships across broadcast, print, and digital media, we protect brand reputations through strategic messaging and proactive communications planning.
Event Management
We produce professional events ranging from conferences to virtual experiences, ensuring flawless execution and brand alignment. Our team manages logistics, audience engagement, and technical requirements across physical and digital formats. With experience handling large-scale productions like the South West Innovation EXPO, we create memorable brand experiences that achieve specific marketing objectives.
Branding Solutions
We offer comprehensive branding services including identity creation, website design, and visual content production. Working with trusted partners, we develop cohesive brand strategies that translate into effective marketing materials. Our solutions cover digital and print assets, ensuring consistent brand representation across all customer touchpoints to strengthen market presence and recognition.
People
Lisa Loades
Managing Director
With over two decades leading marketing initiatives, Lisa directs strategic operations while maintaining hands-on client engagement. Her expertise spans campaign development and team leadership.
Hannah Overton
Commercial & Marketing Manager
As long-term client representative, Hannah oversees collaborative campaigns and strategic implementation. She manages press relations and influencer partnerships for major Exeter developments.
Ann Hunter
InExeter Manager
Ann coordinates regional marketing initiatives and evaluates campaign effectiveness. She works closely with the team on local business promotion strategies.
Andy Dean
Head of Regional Impact
Andy oversees academic-industry collaborations and event execution for university partners. He manages large-scale innovation events with technical complexity.
Rich Adams
Business Engagement Manager
Rich develops strategic partnerships and evaluates communication solutions for enterprise clients. He focuses on innovative marketing approaches for academic institutions.
Questions
What marketing services do you specialise in?
We specialise in strategic marketing planning, social media management, PR campaigns, media buying, event production, and brand development solutions.
How do you ensure campaign effectiveness?
Our approach combines data-driven media buying, audience targeting expertise, and continuous performance measurement to guarantee marketing ROI.
Can you handle crisis communications?
Yes, our team has extensive experience managing media crises and reputation protection through strategic PR interventions.
Do you work with national clients?
While based in Exeter, we deliver services across the UK with successful campaigns for regional and national brands.
What event formats do you manage?
We handle physical events in venues, virtual formats, hybrid models, and experiential marketing activations tailored to brand objectives.