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Business Details
Trusted Pet Charity Providing Free Veterinary Care
PDSA has been dedicated to improving the lives of pets in need for over a century. Our mission focuses on providing free and low-cost veterinary care to pets whose owners cannot afford full treatment, ensuring the bond between people and their pets remains unbroken. With a network of Pet Hospitals and Pet Care Scheme practices, we treat approximately 4,700 animals daily across the UK. Our work extends beyond treatment to include educational initiatives like the PAW Report and PetWise programme, which promote responsible pet ownership and address national pet health issues.

Recognised through our prestigious Animal Awards, we celebrate the invaluable role pets play in our lives. As a charity, we rely entirely on public support, with donations funding life-saving care and community outreach. Our commitment to transparency and ethical practices ensures every contribution makes a tangible difference. Through partnerships and volunteer efforts, we continue to expand our impact while maintaining rigorous standards of care and governance.
Services
Free Veterinary Care Low-Cost Treatments Pet Health Education Pet Insurance Community Outreach
Highlights and features
  • We have over a century of experience supporting pets in need.
  • Our network treats 4,700 pets daily across the UK.
  • We provide free and low-cost veterinary services for eligible owners.
  • Our educational programmes address critical national pet health issues.
  • We operate with full transparency and rely on public donations.
Associations and certifications
  • Registered charity nos. 208217 & SC037585
Services
Free Veterinary Care
PDSA provides free veterinary care for pets whose owners receive qualifying benefits. This includes consultations, treatments, and medications at designated Pet Hospitals. Eligible owners must live within catchment areas and meet income criteria.
Low-Cost Treatments
For eligible pet owners, we offer reduced-cost treatments at 20-30% below private practice rates. Services include routine check-ups, vaccinations, and chronic condition management through our Pet Hospitals and partner practices.
Pet Health Education
Our PAW Report and PetWise programme deliver evidence-based guidance on pet care, nutrition, and disease prevention. Resources are available online and through community outreach initiatives nationwide.
Pet Insurance
PDSA offers pet insurance policies that protect owners from unexpected veterinary costs. Premiums contribute to our charitable work, enabling treatment for additional pets in need across the UK.
Community Outreach
We conduct school visits and community workshops to promote responsible pet ownership. Programmes focus on animal welfare, preventive care, and addressing common health issues affecting UK pets.
Questions
How do I check if my pet qualifies for PDSA help?
Use our online eligibility checker to determine if you qualify based on benefits received and location.
What services does PDSA offer?
We provide free and low-cost veterinary treatments, medications, and preventive care through our hospitals and partner practices.
How can I support PDSA?
Donate, volunteer, fundraise, or leave a gift in your Will to help us treat more pets in need.
Does PDSA offer pet insurance?
Yes, our insurance policies provide financial protection while supporting treatment for other sick pets.
How are donations used?
Every donation funds life-saving care, veterinary services, and educational programmes for pets in need.
Can I make a complaint about PDSA services?
Yes, contact our customer service team directly or use the Fundraising Regulator's complaints process.
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