Business Details
39 Years
experience
Your Trusted Swimming Pool & Hot Tub Experts
Established in 1987, Dolphin Leisure Pools has built a reputation as a trusted family-run business specialising in self-installation swimming pools and spas. With over 38 years of expertise, we provide comprehensive guidance for both domestic and commercial projects, offering in-ground and above-ground pool kits alongside essential equipment and accessories. Our commitment to quality is reflected in our carefully selected product range from world-renowned manufacturers, all backed by extensive warranties and expert technical support. As pioneers in online pool retail since the 1990s, we combine digital convenience with the personal touch of our experienced team, ensuring customers receive tailored advice and reliable service.Our eco-conscious approach prioritises environmentally friendly products without compromising on safety or performance. While we no longer operate a physical showroom, our user-friendly website and dedicated customer service team maintain the high standards that have made us industry leaders. We pride ourselves on transparency, integrity, and delivering value through competitive pricing and exceptional after-sales support.
Services
Swimming Pool Kits
Hot Tub Sales
Pool Equipment
Enclosures & Covers
Customer Support
Details
- Year established: 1987
Highlights and features
- 38 years of specialist experience in pool and spa supply
- Family-run business with hands-on industry expertise
- Extensive product range from world-renowned manufacturers
- Expert technical support for self-installation projects
- Eco-friendly product selection with safety prioritised
What people say
Outstanding service
Expert technical advice
Successful installation
Prompt problem resolution
Comprehensive product range
Services
Swimming Pool Kits
We supply comprehensive swimming pool kits including steel above-ground pools, polymer panel systems, and in-ground options. Our products cater to various budgets while maintaining strict quality standards. Customers receive expert guidance on installation, equipment selection, and maintenance requirements. All kits come with detailed instructions and access to technical support for successful self-installation projects.
Automatic Pool Cleaners
Our range includes electric robotic cleaners like the Dolphin range, boost pump systems from Polaris, and suction cleaners from Baracuda. These solutions cater to both domestic and commercial pools, ensuring efficient maintenance. We provide technical advice on selecting appropriate cleaning systems and offer spare parts for ongoing maintenance requirements.
Hot Tub Sales
We offer a selection of hot tubs and swim spas from reputable manufacturers, including special order options. Our service includes guidance on installation requirements, water treatment systems, and maintenance protocols. Customers benefit from competitive pricing and comprehensive after-sales support for their investment.
Pool Enclosures
We supply and advise on pool enclosures and automatic cover systems that extend swimming seasons while enhancing safety. Our solutions include various design options suitable for different pool types. Technical support covers installation requirements and compliance with safety regulations.
Technical Support
Our experienced team provides year-round technical assistance for all products. Services include project planning advice, installation troubleshooting, and maintenance guidance. We offer dedicated email and phone support with prompt response times for both pre- and post-purchase inquiries.
People
Dan Young
Pool Projects Specialist
With over two decades of experience in pool installations, Dan provides expert technical guidance for complex projects. He manages product demonstrations and offers practical advice on installation challenges, drawing from extensive hands-on experience with various pool systems and configurations.
Selina
Customer Service Manager
Selina oversees customer accounts and technical support operations, ensuring prompt resolution of product issues. Her expertise in pool equipment warranties and servicing protocols helps maintain high customer satisfaction levels through efficient problem-solving and clear communication.
Tony
Technical Advisor
Tony provides specialist technical support for pool construction and equipment installation. His knowledge covers filtration systems, water treatment protocols, and enclosure integration. He contributes to product testing and maintains technical documentation for customer reference.
Questions
Do you supply pool products outside the UK mainland?
Currently we cannot ship products outside the UK mainland due to global logistics constraints. We also cannot offer VAT exemptions for international customers at this time.
Can I get technical support for self-installation projects?
Yes, our experienced team provides year-round technical support for self-installation projects, including equipment setup and maintenance guidance through phone and email assistance.
Are spare parts available for pool equipment?
We maintain extensive spare parts inventory for all products, including automatic cleaners and pool components. Technical support helps identify required parts and ensures compatibility with existing systems.
Do you offer warranties on purchased products?
All products come with manufacturer warranties. Our customer service team assists with warranty claims, repairs, and servicing arrangements for pool equipment and hot tubs.
Can I order special colour combinations for hot tubs?
We can arrange special orders for hot tub colour combinations, subject to manufacturer availability. Recent examples include custom spa orders with international delivery coordination.
How do I receive installation guidance before purchasing?
Our website provides detailed product information, and our team offers personalised advice on pool selection, equipment requirements, and installation planning before purchase.