Business Details
20 Years
experience
Emergency
services
Your Trusted IT Partner in Birmingham
Computer Store is a recognized UK computer company that has been delivering professional IT services and technology consulting since 2006. Specialising in home and business ICT support, we supply high-quality computer products and provide expert repair services for both individual customers and businesses. Over our 17 years of operation, we have supported over 5,000 business clients, including some of the world's largest industrial, commercial, and technology sector companies, as well as small to medium-sized enterprises. Our team of qualified engineers offers tailored solutions to meet specific business needs, from system diagnostics and hardware upgrades to onsite technical assistance and emergency repairs.We pride ourselves on our unique 'upside-down management' approach, which empowers our colleagues to deliver exceptional customer service. With a commitment to continuous improvement, we conduct annual 'happy index' assessments to ensure our team's satisfaction directly translates to superior client experiences. Our comprehensive services include cloud backup solutions, cybersecurity measures, network design, and custom-built desktop and laptop computers, all backed by a 2-year warranty. We maintain a strong focus on building long-term customer relationships through fair pricing, technical expertise, and a dedication to resolving even the most complex IT challenges.
Services
IT Consulting
Computer Repairs
Laptop Sales
Onsite Support
Data Recovery
Cloud Backup
Cyber Security
Network Design
Desktop Computers
Virus Removal
Details
- Year established: 2006
Highlights and features
- We have 17 years of experience in professional IT services and computer repairs
- Our engineers provide tailored ICT solutions for businesses of all sizes
- We offer 24/7 emergency onsite technical support in Birmingham
- All repairs come with a 6-month guarantee against future failure
- Our 'upside-down management' approach ensures exceptional customer service
What people say
Excellent customer service
Professional manner
Helpful staff
High quality repair
Trustworthy
Services
IT Consulting
Our IT consulting services provide expert guidance for businesses seeking to optimise their technology infrastructure. With 17 years' experience, we offer strategic planning, system diagnostics, and tailored solutions for companies of all sizes. Our consultants work closely with clients to understand their specific needs and implement effective technology strategies.
Computer Repairs
We offer comprehensive computer repair services for both desktop and laptop devices. Our qualified engineers handle hardware replacements, software issues, and system diagnostics using industry-leading tools. From screen replacements to DC socket repairs, all work comes with a 6-month guarantee and no-obligation quotes before any repair begins.
Laptop Sales
Our laptop sales service provides custom-built solutions tailored to your business or personal requirements. We offer a range of AMD and Intel-powered devices with various RAM and storage configurations. While current stock is limited, we can discuss available options and help you find the perfect mobile computing solution.
Onsite Support
For urgent technical issues, our onsite support service delivers expert assistance directly at your location. Available within 24-48 hours for contract holders, our engineers resolve critical IT problems at your premises, minimising downtime and ensuring business continuity for commercial clients.
Data Recovery
Our data recovery specialists handle both internal and external storage device failures. We use advanced techniques to retrieve information from damaged drives affected by formatting issues, physical damage, or hardware malfunctions. Our technicians provide expert assessment and recovery options for all types of storage media.
Questions
What IT services do you offer for businesses?
We provide tailored ICT support, network design, cloud backup solutions, cybersecurity measures, and onsite technical assistance for businesses of all sizes.
Do you offer computer repair services for home users?
Yes, we offer comprehensive repair services for desktops and laptops, including hardware replacements, software troubleshooting, and system diagnostics for home users.
Can I purchase custom-built computers from you?
We offer custom-built desktops and laptops with specifications tailored to your requirements, all featuring high-quality components and 2-year warranties.
Do you provide emergency IT support?
Yes, we offer emergency onsite support services for critical IT issues, with response times within 24-48 hours for contract holders.
What areas do you serve?
We primarily serve Birmingham and surrounding areas, providing both in-store and onsite technical services to local businesses and residents.
