Business Details
26 Years
experience
Emergency
services
All-in-One Home Care Software Solution
Established in 2000, we are pioneers in developing innovative home care software solutions designed to streamline operations for domiciliary care providers. Our platform integrates staff scheduling, digital documentation, and real-time monitoring to enhance efficiency while reducing administrative burdens. With over two decades of experience, we have continually evolved to meet the dynamic needs of the care sector, offering tailored systems that align with existing workflows.Our commitment to excellence is reflected in our ISO-certified infrastructure and free unlimited training, ensuring clients maximise the benefits of our technology. Trusted by hundreds of agencies nationwide, we prioritise client success through responsive support and continuous software development, adapting to industry changes alongside our partners.
Services
Home Care Software
Mobile Apps
Digital Documents
Staff Scheduling
eMAR Reporting
Details
- Year established: 2000
Highlights and features
- We offer over 20 years of sector-specific software expertise.
- Our all-in-one platform reduces administrative tasks by 40%.
- Free unlimited training and support included monthly cost.
- No setup fees with scalable pricing from 5 per carer/month.
- Tailored system adaptations based on client feedback.
Associations and certifications
- ISO
- Cyber Essentials Plus
What people say
Critical part of our business
Fantastic for digital adoption
Tailored to exact needs
Second to none efficiency
Person-centred approach
Services
Home Care Software
Our comprehensive home care software centralises operations, managing staff rotas, client records, and invoicing in one secure platform. Designed for scalability, it supports agencies of all sizes to reduce paperwork by 70% while maintaining compliance with CQC standards. The system's adaptability ensures seamless integration with existing workflows, enabling real-time data access for improved decision-making.
Mobile Applications
Integrated mobile apps for carers and families facilitate real-time updates and communication. Carers can log visits, record medication administration, and submit notes offline, with data syncing automatically when connectivity resumes. Family members receive care updates and can provide feedback directly through the app, enhancing transparency and engagement in the care process.
Digital Documentation
Convert all care plans, risk assessments, and MAR charts into digital formats with electronic signature capabilities. Our system ensures secure storage and instant retrieval of documents, reducing physical storage needs by 90%. Real-time editing and version control maintain up-to-date records accessible to authorised personnel across multiple devices.
Staff Scheduling
Create and manage staff rotas with automated conflict detection and instant notification features. The system supports batch visit creation and flexible scheduling adjustments, ensuring optimal resource allocation. Real-time GPS tracking and missed visit alerts enhance accountability while reducing scheduling errors by 60%.
eMAR Reporting
Electronic Medication Administration Records (eMAR) automatically generate reports linked to NHS dm+d standards. Carers record medication administration via mobile apps, triggering real-time alerts for missed doses. The system maintains audit trails for compliance audits, reducing medication errors and ensuring accurate documentation for regulatory inspections.
People
Mike Williams
Founder
Mike founded TagCare in 2000, pioneering digital solutions for the homecare sector. With over 40 years' experience in care technology, he remains actively involved in product development while supporting local rugby initiatives.
Steve Lander
Customer Relations
Steve has led client onboarding since 2004, ensuring smooth system implementation for new clients. His approach combines technical expertise with a personable manner, supporting agencies through digital transformation while maintaining strong client relationships.
Louise Hawker
Finance Director
Louise manages financial operations since 2005, combining precision with strategic oversight. A former British BMX team member, she ensures transparent pricing structures and financial stability while supporting the company's growth initiatives.
Questions
What is the pricing structure for TagCare's software?
Our pricing starts at £5 per carer per month with no setup fees. This includes all features, training, and support.
Can we customise the system to match our processes?
Yes, we adapt the software to align with your existing workflows, including custom invoice formats and tailored reporting features.
Is training included in the subscription?
Yes, we provide unlimited online training resources and live support to ensure your team maximises system benefits.
How does the mobile app function without internet access?
The app stores data locally when offline, automatically syncing all records once connectivity resumes without data loss.
What security certifications does TagCare hold?
Our Manchester data centre maintains ISO 27001 and Cyber Essentials Plus certifications for data protection and cybersecurity.
Can family members access care information?
Yes, the family app provides real-time updates and secure communication channels with care teams for enhanced transparency.
