Business Details
26 Years
experience
Emergency
services
Expert Hospitality Staffing Solutions in Surrey
Established in January 2000, First Call Employment has built a strong reputation for delivering tailored staffing solutions in the catering and hospitality sectors. As part of the award-winning A24 Group since 2013, we combine industry expertise with advanced technology to ensure precise candidate-client matching. Our recruitment processes incorporate rigorous vetting, including enhanced DBS checks, to guarantee compliance and quality. We serve diverse environments such as hotels, schools, care homes, and event venues, offering both temporary and permanent staffing options. Our team prioritises personalised service, understanding client needs to provide reliable, cost-effective workforce solutions.With a large database of skilled professionals, we specialise in rapid response to staffing emergencies, including last-minute absences and peak demand periods. Our commitment to fair pay and statutory compliance ensures peace of mind for employers and employees alike. Operating across two continents, we leverage our extensive experience to meet the evolving needs of the hospitality industry. Our innovative approach, originally developed for medical sector recruitment, sets us apart as a leader in our field. By maintaining transparency and flexibility, we empower both businesses and workers to achieve their goals.
Services
Temporary Staffing
Permanent Recruitment
Catering Staff
Hospitality Staff
Cleaning Staff
Event Staff
DBS Checks
Flexible Workforce Solutions
Last-Minute Cover
Payroll Services
Details
- Year established: 2000
Highlights and features
- We offer 20+ years of specialist experience in hospitality recruitment
- Our proprietary technology ensures precise candidate-client matching
- We conduct enhanced DBS checks for complete compliance assurance
- We maintain a large database of pre-vetted hospitality professionals
- Our flexible staffing solutions adapt to urgent and seasonal demands
What people say
Flexible hours
Competitive pay rates
Excellent support
Quick response times
Reliable staff
Services
Temporary Staffing
We provide fully vetted temporary staff for hospitality and catering sectors. Our service ensures rapid deployment of qualified professionals for short-term needs, including sickness cover and event staffing. Clients benefit from our rigorous compliance checks and flexible booking system.
Permanent Recruitment
Our permanent recruitment service connects businesses with career-focused hospitality professionals. We specialise in matching candidates' skills with organisational culture through comprehensive interviews and industry-specific assessments. This service includes post-placement support for seamless integration.
Catering Staff
We supply experienced catering personnel including chefs, kitchen porters, and waiting staff. Our candidates meet industry-specific requirements for environments ranging from schools to luxury hotels. All staff undergo enhanced DBS checks and food hygiene training.
Hospitality Staff
Our hospitality staffing covers bars, restaurants, and event venues. We provide trained staff for front-of-house and supervisory roles. Clients receive workers familiar with high-pressure environments and customer service standards.
Cleaning Staff
We supply trained cleaning professionals for commercial and institutional settings. Our staff meet health and safety requirements for environments including hospitals and educational facilities. The service includes regular performance monitoring and quality assurance.
People
Penny Streeter OBE
Founder
Entrepreneur with 25+ years' experience in staffing solutions. Founded A24 Group in 1996, developing innovative recruitment technology. Recognised for business excellence and industry leadership in hospitality staffing.
Questions
What sectors do you specialise in?
We focus on catering, hospitality, and cleaning sectors, supplying staff for environments ranging from schools to luxury hotels.
How quickly can you provide emergency staff?
Our rapid response team typically deploys staff within 24 hours for urgent cover requirements.
Do you provide DBS-checked personnel?
Yes, we include enhanced DBS checks for all staff working in schools, care homes, and similar environments.
Can workers choose their shifts?
Yes, our temporary workers use a smartphone app to select shifts that suit their availability.
What payment methods do you accept?
We operate on standard invoicing terms with BACS payments for our business clients.
Do you offer permanent placement services?
Yes, we provide permanent recruitment solutions alongside our temporary staffing services.
