Woodbridge Road Surgery

read moreThe more you know about your pregnancy and your options, the more you are likely to feel in control. The information given here is based on The Pregnancy Book, which your midwife should give you at your first appointment. Here's a checklist of the vaccines that are routinely offered to everyone in the UK for free on the NHS, and the age at which you should ideally have them. Having an ill child can be a very scary experience for parents. If you understand more about the illness it can help you to feel more in control.

read moreSome services provided are not covered under our contract with the NHS and therefore attract charges. The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

read moreThe practice management team are involved in managing all business aspects of the practice; such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The team supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care. Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries.

read moreGP online services allow you to access a range of services via your computer, mobile or tablet. You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. If you want to sign up to online access you can either download the NHS App here, or if you don't have a mobile phone you can call the practice and we will help you get set up for systmonline via the practice website. Once you have signed in, you can request access to your Detailed Coded Medical Record using your online account.

read moreDoctors and staff in the practice have access to your medical records to enable them to do their jobs. Your doctor is responsible for their accuracy and safe-keeping. From time to time, it may be necessary to share information with others involved in your care. Anyone with access to your record is properly trained in confidentiality issues and is governed by both a legal and contractual duty to keep your details private. All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.

read moreThere is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had. Storing information in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed. This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe for you.

read moreWe would like to know how we can improve our service to you and how you perceive our surgery and staff. The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.