Website Design

I've been in and around tech for nearly 20 years. I teach it, I fix it and I enjoy it. However, on a recent journey abroad, my WordPress site developed a serious problem that I was unable to fix. It was one of those times when you need to call in someone trustworthy and competent to get things back to normal – and as quickly as possible!

After a lot of searching, step forward, Website Design Ltd. Within an hour of making contact, Matt, and then Matthew, were on my case. Not only did they provide a lightning-fast diagnostic of what the problem was, they pointed me in the direction of a really cost-effective solution that would also save me a lot of money going forward. The resolution and repair required some serious work 'under the bonnet' that needed expertise that I didn't have – and clearly Website Design Ltd did! It didn't cost the earth to get everything sorted, as their prices are very reasonable. I especially liked that they worked 'out of hours' for me to meet some personal deadlines at my end. Fantastic!

Having taught 'communication skills' to a few (hundred) organisations 'in my previous life', these guys ticked all the boxes - polite, professional, regular, timely and in a language I could understand. As a result, I always knew 1. What they'd done; 2. how they were progressing, and 3. what was happening next.

I'm getting to an age now where excellent customer service for me is more of an exception, than a rule! I might just have to rewrite the rules now and cannot recommend Website Design Ltd highly enough. Big thanks everyone!

For my tasks i had Matthew dealing with it throughout, and he was fantastic - extremely helpful, polite, and most especially he was honest: didn't try reel me in with crafty sales tricks and deals, but rather told me exactly what i needed help with for my website. He also solved the tasks requested in a very short amount of time which was helpful too. Definitely a 5 star company and employee. Thanks!