Vaioni Group

read moreBy choosing our industry-leading network for your mission-critical infrastructure, you won't have to worry about the reliability, speed or management of your network. Vaioni is already trusted to manage over 2,000 connectivity services globally for over 800 market-leading businesses. By working with us, you'll have certainty that the infrastructure that drives your business is fit to deliver against your immediate needs and future goals both operationally and commercially. We are a multi-award-winning operator that's focused on designing innovative solutions for businesses that rely on their connectivity.

read moreOur vision is to create the most powerful connectivity & cloud ecosystem that delivers an extraordinary, frictionless customer experience whilst empowering our customers with total digital freedom. We will deliver this through our focus on people, innovation & automation and by embracing disruptive technologies to ensure that we solve the complex issues our customers face. This is what makes Vaioni stand out from the crowd. Supplying high-speed, mission-critical access to the UK's digital-first businesses isn't just about selling an internet connection, but rather the complete connectivity, telephony and network security infrastructure that ensures businesses can thrive.

read moreThe Vaioni Ethernet Network (VEN) is the foundation of all our services and is one of the fastest, most reliable networks in the UK, enabling your business to take advantage of improved resilience and security, while saving money too. To keep VEN operating at its best, it's monitored 24/7/365 by our Network Operations Centre (NOC), based in our MediaCity HQ. The NOC is staffed by a highly-trained team of expert engineers who proactively monitor every connection for potential issues - if a part of your network suffers an outage, we'll likely notice before you do.

read moreIf you're not happy with the service we provide, our Customer Service Plan provides a structured process to escalate your issue. We'll investigate your complaint immediately and you can expect a response within four hours. Vaioni is based at MediaCityUK, one of the most advanced technological hubs in the country and home to BBC and ITV to name a few. MediaCityUK is well signposted from the surrounding area and highly accessible from the centre of Manchester with regular buses and trams. You can even catch a flick, watch a play or do a little shopping, with the Lowry complex just around the corner!