Umbrella IT

read moreUmbrella IT are a High Wycombe, Buckinghamshire based IT solutions provider to small and medium sized businesses in the local area and beyond. Software support: Microsoft, Unix & Linux, Disaster Recovery, Backup Verification. We look after your IT - You look after your business. It really is that simple. At Umbrella IT, we believe in helping our customers employ the most efficient IT support solutions to match their business needs and budget. We want to free up the time you spend dealing with IT issues so that you can get on with running your business.

read moreWell, we enjoy doing it, we're good at it and we get a good feeling out of earning the trust and respect of our customers. That last point is really important to us. We meet many people who are disappointed and frustrated with their existing IT providers for various reasons. We've been in the business a long time and we are well aware that the quality of customer service that we provide is equally, if not more important than our technical expertise. We like our customers and we want to keep them.

read moreWe cover all aspects of the IT lifecycle from initial consultation and specification, installation of hardware and software through to support and hardware/software upgrades for when you outgrow your resources. Whatever your needs are, we will always work with you to ensure that you get the most suitable solution for you and your business.

read moreSecurity is a very important part of a companies thinking when aquiring the services of an IT specialist. Protecting highly sensitive and valuable data in a world seemingly over-run with computer viruses, Spyware and hackers can be daunting for any business. Umbrella can advise you on the best 3rd party Anti-virus, Anti-spyware and Firewall software currently available. Although in many cases all the protection you will need is already installed in right there in Windows. All that is needed is to configure these programs in the correct way to protect your PCs, Networks and Servers from malicious attack.

read moreIT outsourcing involves the transfer of the responsibility for IT support, previously done internally, to Umbrella IT. We then provide services back to you the customer at agreed service levels and at an agreed price. The most noticable benefit is reducing your IT costs. You will also have access to a wider range of IT skills, experience and resources. Outsourcing removes a non-core business so you can concentrate on what you do best. Reduces expenditure on IT infrastructure and you can be certain of future IT spending so you can budget accordingly.

read moreComputer hardware is the backbone of your business. All that fancy software you require to run your business is nothing without that boring looking lump of electronics that it runs on. The speed at which your software runs, the stability of the operating system, the amount of files you can store all depends on your hardware purring away in the background. Hardware support is just as important if not more so than software support. When Windows goes wrong it can usually be repaired and back up and running fairly quickly.

read moreAlthough we are an IT Support Services company based in High Wycombe, Buckinghamshire, our customers can take full advantage of our remote IT support service. We can access your systems from our main offices using a secure connection thereby providing an instant response to your problems. Our highly experienced staff can generally solve most IT issues this way. This is especially useful when dealing with Windows Server, Windows XP or Windows Vista problems. Remote support is the ability for our technicians to control your PC's or servers from our office location as if we were sitting in front of it's monitor.

read moreMany of our customers like to use our IT services on the above basis particularly if they have a smaller installation and require only occasional assistance. Alternatively, for a higher quarterly charge we can provide a complete ‘virtual IT department' service with no additional labour charges. In this way, you gain access to a team of experienced professionals for far less than the cost of employing one new member of staff. All our support plans are charged on a quarterly basis with the notice period also being 3 months.