Trent Cars

read moreThe health and safety of our passengers and driver partners is our number one priority. We've listened to you and have implemented measures such as PPE for drivers and regular deep-cleaning of our cars. Curious about where your driver is or how long he'll be? Track your driver through our DG app, which shows you his pin point location on the map. We have the feature to show all our driver details so you know who you're looking out for. Need to speak to your driver, we've got that feature too. I use DG every day and every evening and the drivers are polite and give you any support that you need.

read moreDG Private Hire has been trading for over 40 years and is one of the longest established companies in the East Midlands. Run as a family business we have grown from an initial 12 cars to over 750 vehicles priding ourselves on customer care and reliability. Having started the company from a Porta Cabin on a garage forecourt, the late Mr Don Greenwood (DG) and Mr Lance Hun moved the business to offices in the local area of Sherwood where we remained for over 30 years. Passing on the family run business, Mr Eric Atkinson further developed the company to become one of Nottingham's leading firms before retiring and the Javaid family made the acquisition of DG Cars in 2001.

read moreOur fleet of over 750 vehicles including saloon, estate and minibuses are available for all UK airports 24 hours a day 365 days a year. Booking an airport transfer is easy and reliable using our online booking facility or speaking personally to one of our representatives. Either way we will always confirm you requirements ensuring a high level of service. Each flight arrival time will be monitored via the airports website, so the vehicles timings will be adjusted to accommodate your arrival. Our fully uniformed drivers will be waiting to assist you with your luggage and to ensure a safe ongoing journey.

read moreAll our wedding packages are tailor made to suit your individual requirements. We are your Number 1 choice for the largest selection of executive wedding cars in the area. We will then reply to your enquiry with a fixed quotation. Our experienced uniformed drivers will be on hand to assist you and your attendants in and out of the vehicles and to greet you on your special day. We take pride in how your wedding car will look and we go through extensive measures to ensure your vehicle is in pristine condition ensuring a five star service.

read moreIf you would like to make a booking or require a quote call our easy to remember numbers 0115 9 500 500 or 0115 9 607 607. Our call centre employs over 100 people with a combination of full time and part time staff. The companies ethos for handling calls are based on the following four rules. Efficient booking service. Over 90% of our calls are answered within 7 seconds. Customer service orientated call centre. We are not a call centre that is driven by targets to reduce call times. We ensure all customers are given a high level of personable customer service.

read moreTravel in style with DG Executive Service. Our professional drivers are hand selected. We have a proven track record of providing the highest standards of service to large organisations, as well as the individual. Our team of courteous drivers will assist you, the client, in every way possible from the moment we arrive. We pride ourselves on providing the highest quality vehicles and immaculately dressed drivers for your requested journey. At DG our Executive drivers will provide you a reliable door to door service and assist you with your luggage.

read moreHere at DG Cars we have an aspirational vision to provide Customer Service that is second to none. We welcome any comments and complaints because we know that every complaint is an opportunity to resolve any issues and learn from them so we can continuously improve our service. Once we have received your complaint, we will endeavour to reply within 48 hours (office hours). Your complaint will be sent to the manager of the service that you are unhappy about. You need to give as much detail as possible as this will help us investigate your complaint.

read moreThis guideline is intended to cover situations where DG Cars receive a request from agencies connected with law enforcement for personal data about customers, drivers, employees or other individuals whose information we hold. Usually, such requests will come from the police. However, other government agencies may also request data for law enforcement purposes, such as the Department for Work and Pensions, local authorities, HM Customs and Revenue and UK Visas and Immigration (UKVI). Personal data held by DG Cars must be managed in accordance with the General Data Protection Regulation and the Data Protection Act (2018).