Thompson Consultants

read moreThompson Consultants Limited started way back in 1999. Our vision then was to provide excellent support and consultancy services to small and medium sized businesses in Bristol and the South West. 20 years later we are still doing exactly that and we even have a number of our original clients still with us! Our vision is still the same - to provide excellent support and consultancy to our clients - even though the technologies and means of delivery have changed over the years. We are a small team of dedicated professionals and from the outset training and qualifications have been a key part of our differentiation from our competitors.

read moreTrue independent consultancy - we provide on-premise and cloud solutions so will always only recommend what is right for your business. Microsoft Office 365 can be piloted for free on trial basis so call or email us today on 0117 911 8996 for a free discussion of how we can help shape your cloud strategy. On that note I would really like to say a proper thank you - Harry was brilliant and got me live to air and sorted. Your team have been invaluable to me - it's appreciated. Your a pleasure to work with, your service is fantastic and a million miles above that of the previous providers!

read moreFor those of you looking for the latest, and trustworthy, advice on the WannaCrypt attack Microsoft have published guidance on the 12th May. The two pages can be found here and here. The first piece is aimed at customers/end-users, and the second site is more of a technical analysis of the malware. More generally our advice is that you need to have policies in place that (a) make sure updates and patches are allowed to download to client PCs and (b) end-users either shutdown at the end of a working day and allow updates to install or leave PCs on and configure your remote management software to install updates.

read moreHowever right from the outset some clients made it clear that part of placing their I.T. services with us was also to cover hardware and software supply as well. The reason is simple and still remains true to this day: if you purchase all your services from one place - hardware, software and expertise - there is only one person to shout at if it goes wrong. If you have bought your Server/PC/Network storage device/Office licenses from us and it goes wrong or isn't right for the job you don't have to speak to a ‘customer services adviser' in another continent who puts every possible barrier in your way when you want to return the kit or log a service visit.

read moreThompson Consultants provides a broad range of managed computer support and solutions to many industries, from new businesses to large multi-office organisations. We cover Bristol, Bath, Swindon and the M4 as well as the wider West country. Whether you'd like us to proactively manage your computer network or to assist your existing onsite staff, Thompson Consultants can help. If you are looking for the best computer support in the Bristol, Bath and Swindon area then we are the company to work with.

read moreMicrosoft have announced that at long last their VoIP add-on for Office 365 Teams is now available for the Office 365 Business plans. Previously this has only been available with the much more expensive Enterprise Plans. See here for our blog post about it. This means we will shortly be able to offer VoIP fully integrated within your existing Microsoft Office 365 Business Essentials and Premium plans. Firstly there is the potential to save on analogue or ISDN line rentals. Why rent 10 lines every month when you could put all your voice calls over a single internet connection?