The Telemarketing

read moreOutsourcing can be a very scary step, but the right potential partner should guide you gently through the process. We explore key points for consideration when selecting an outsource partner.

read moreThe Telemarketing Company is a trusted provider of high quality, unscripted B2B telemarketing and telesales services to the world's leading organisations. Operating from its offices in Brighton, UK, since 1990, the company specialises in voice-based outbound demand creation and lead generation. With over 200 seats across its dedicated telemarketing, research and inbound divisions, the company provides scalable, multilingual telephone-based services for companies worldwide. Our business model is based on our ability to accommodate the complex, diverse and changing requirements of our clients, many of whom are industry leading blue-chip organisations working in regulated industries.

read moreAt a time when loyalty is hard won and price and product no longer the key differentiators, it is all about the customer experience. In this environment, a welcome call programme is an essential part of an effective customer management strategy. Welcoming new customers and ensuring they feel secure as they start to use your products and services is one of the most effective ways to create a sustainable source of revenue in the form of longstanding, profitable clients.

read moreRetaining customers costs less than acquiring them, so it makes sense to have a robust retention strategy in place - starting as soon as a prospect is converted. If new customers feel confident with your offering, they gain greater value, which in turns boosts customer success and retention. We have run hundreds campaigns of this type and can work with you to design a call strategy around the specific outcomes you need. Our expert, customer centric approach helps you to gain maximum value from your hard-won new client relationships.

read morePhone-based research helps you convert existing datasets into complete, up-to-date, and actionable data that generates better quality leads and ultimately boosts sales. Our expert data cleaning services will quickly transform your existing data to create a refreshed, profiled database of named contacts and opted-in email addresses, helping you to comply with the General Data Protection Regulations (GDPR). Our expert agents deliver English and multilingual CATI-based data profiling and cleansing services, research, and customer satisfaction surveys.

read moreYour marketing campaign is only as good as your data. Verifying and validating data for your target audiences maximises the impact of your marketing activities, boosts sales and increases the lifetime value of your customers. Our IQCS monitored and AITS trained agents have extensive experience in conducting English and multilingual telephone-based data cleansing, profiling and enhancement work across a wide range of both consumer and B2B sectors in the UK and internationally. Do you need a healthy, GDPR-compliant database to support your sales and marketing activity?

read moreUsing telephone research to enhance your data enables you to identify key decision makers and gain insight into their interests, attitudes and behaviour. Armed with this intelligence, you can accurately target your most valuable prospects and deepen engagement with your most profitable customers. Working with legacy data, newly sourced lists, starting from scratch, or using a mix of multiple sources, our team can build a high-quality, cleansed, profiled database to support all your sales and marketing efforts.

read moreIf you are looking to harness the latest AI modelling techniques to inform your data strategy, our standard services can be further enhanced with the addition of a premium AI modelling package. An AI-driven approach uses machine learning to identify every company with a requirement for your product or service, and prioritises them according to the strength of that requirement. It can identify the total addressable market (TAM) for your proposition, which companies have the greatest need, and which are therefore most likely to convert.