Symology

read moreFormed in 1983, Symology is an Employee Owned company, which specialises in the development and supply of integrated asset management solutions to the Local Authority, Utility and Construction sectors. Symology is the most successful supplier in the field, with highly specialised industry vision, a user-focused approach, and a 38-year history of supplying proven solutions. Unlike competitors, Symology's policy has always been to focus resources on product development and service provision. Our reputation for offering the most powerful systems available, has ensured a steadily expanding base of highly satisfied customers, without the need to divert substantial resources into marketing and sales.

read moreImplementing powerful software technology often goes alongside significant organisational change, and we see it as the role of our PRINCE2 accredited Project Managers to help you identify and manage any change and/or risks that may arise from the introduction of new software and or business practices. Along with our implementation consultants, our Project Managers are skilled at working with customer staff to develop and implement methods of operation that will maximise service levels with the minimum of disruption.

read moreSymology develops and markets the UK's most successful Infrastructure Asset Management systems. More than 120 Local Authority, Public Utility, and private contractor customers use the system, a number which continues to grow steadily. The software products are developed using a mixture of modern technologies, offering full graphical interface, direct interfacing with Windows office products, relational database support, extensive integrated GIS/mapping functionality, and many other leading-edge capabilities.

read moreSymology's technical mission statement is: To provide a product which meets the complete range of Infrastructure Asset Management needs, employing rich functionality allied with leading edge technology. This is achieved by a single source code product suited for all open systems environments, which is efficient to maintain and therefore permits maximum allocation of development funds to achieving user aspirations.

read moreInsight Enterprise is designed specifically to provide an integrated solution for the management of infrastructure, including land and property, highways, structures, public lighting, and distribution networks. The flexible and comprehensive facilities make it the ideal product for managing the life-cycle of assets, and ensuring that required service levels are achieved and maintained across the whole enterprise. All functions from cyclic inspections and routine maintenance works through to condition projection and strategic pavement management are encompassed within the fully integrated Insight for Highways system.

read moreElectricity North West has migrated its locally-hosted Street Works Management solution to Symology's Managed Service in order to gain a range of benefits. We talked to Deborah Marshall, New Roads and Street Works Act (NSWRA) Co-ordinator at Electricity North West, to get the background on the benefits of this move. Suffolk County Council (SCC) has recently changed how it enables customers to report highway concerns and then uses the information to assist with ordering repairs. The new system provides a web based mapping tool for customers to create reports which then automatically connects to Suffolk County Council's key business software Insight.