Qualtrak Solutions

We currently have developed workforce optimization products (white labelled) of similar standard to Nice/Verint/ASC but which are easy to use and superb value for money. They are used by vendors throughout the world to enhance their providing and aid them to win more business in the contact center market. There are many voice recording products which either do not offer agent evaluation or is not advanced enough for medium to huge contact centers. QUALTRAK integrates its products with the recorder to supply a comprehensive quality monitoring, coaching and e-learning solution.