P M Associates

read moreWe have put in place an email based support desk ticketing system. With the current situation, this will allow us to deal with and respond more quickly and appropriately to support issues as it is monitored constantly and calls can be assigned appropriately to whoever is best placed to respond. Someone will then get back to you by email or phone as soon as possible. The software is integrated with mobile and tablet applications which are available for both employees and customers. Where requirements cannot be wholly satisfied with PMITS's own applications and staff, we provide a consultancy service to help control solutions provided by our partners or other sources.

read moreBased in Wirral, PM IT Systems Ltd, (formally PM Associates), has over 35 years experience providing computer based solutions for small and medium size enterprises in The North West and throughout the UK. Founded in 1982, PM IT Systems Ltd. has always strived to meet our client's expectations. We deliver to our clients IT based solutions tailored to their requirements. Our knowledge across a range of services has allowed us to provide unique solutions with expertise. With our own highly skilled system staff and the partnerships which we have developed over the years, we are able to provide solutions to meet a wide range of requirements.

read moreFirst we sit down with you and work together to tweak our existing applications to fit your business model. Then we install your application which connects stationary staff and mobile workers through a central hub, dealing with job requests all the way through to the final invoice. The basic format for these applications is such that when you open the app, an overview of the jobs, orders and invoices are presented in order for office based staff to delegate requests/jobs. We offer ongoing support and onsite visits to ensure any problems are resolved.