Octagon Communications

read moreHere at Octagon we are committed to customer care. We see this as a key element in exceeding our customer's expectations. We value highly our long standing relationships with our customers, and we strive to nurture these relationships by offering unrivalled support and care. By working in partnership with our customers, we are able to advise you on the latest technology available and how it can help your company move forward. In order to provide a quality customer service Octagon Communications need to understand and listen to customers and continuously adapt to make sure customer satisfaction is achieved.

read moreUnlike many high street bank facilities or overdrafts that are subject to the change in market conditions, a lease facility with its protected payment and fixed interest rates allows for effective future budgeting. Because finance lease rentals are 100% allowable against pre-tax profits, the total cost of your purchase, capital and interest can be offset during the lease period, with payments deducted as a trading expense. A cash purchase will allow tax relief only on the capital allowances on the equipment.

read moreAt Octagon Communications our service department is manned by engineers who have a wealth of knowledge and access to an engineering database covering years of historic technical information. All our engineers have been fully trained by the manufacturers to the highest standards, and have indeed been working on systems for over 20 years. The Department is available for faults as well as user guidance, information on systems features and programming assistance. We are able to carry out remote diagnostics, enabling our technical support staff to dial in - and in the majority of situations diagnose and rectify a fault remotely.

read moreIn today's technological world, communication is key. Reliable, effective, versatile communications are no longer a luxury, they are an integral part of 21st century life. The needs of tomorrow's business are difficult to predict, that's why specifying the right infrastructure for your communication network is of vital importance. Not only must the system be able to cope with today's demanding internet, intranet, video conferencing, e-mail and multimedia applications, but also accommodate the unknown applications of tomorrow.

read moreAt Octagon we ensure that our training is effective as possible. Our training schedule is designed around the specific needs for each individual client. Along with project management of the installation the full training given ensures that you get your system working to its optimum and your staff able to utilise the full benefit of the system. We discuss the best time of day for your training to happen and agree on the group sizes involved. We identify the main users, who require a more in depth knowledge.

read moreShould you ever not be able to make a call from your phone system, you only need to contact one organisation. We take responsibility to clear the fault quickly. Octagon Communications utilise the very latest WLR3 provisioning and fault repair platform. Following our guideline fault procedures, we can test your lines using the Open reach Portal and determine whether to send an octagon engineers or one from BT. You Make One Call, and have no confusion. We take responsibility and endeavour to clear the fault as quickly as possible.

read moreOctagon Communications has grown to be one of the largest Business Telephone System suppliers in the UK. We work with market leading manufacturers including NEC, Panasonic and Splicecom; indeed we have achieved Panasonics premier status through offering our clients an unparalleled service and support. We offer a full range of telephone systems that can be tailored to your needs. Telephone lines and calls billing can be hard to understand. We can cut through the jargon and give you a free audit.

read moreThe Ridge Medical Centre moved into a brand new purpose built premise and required a new telephone system to handle the large amount of calls they receive each day to provide a service that their patients would be happy with. Octagon communications scrutinised our line and call costs and provided us with a solution that saved us money and is continuing to save us money. The whole process was really easy and was managed by Octagon from start to finish. Each month we get tailored bills with an electronic breakdown in order that we can monitor and control our costs.