Oakfields Surgery

read moreOakfields Health Group has a number of policies in place to support the delivery of high quality care. At Oakfields Health Group we are committed to providing high quality, personal care for our patients and their families. We are entitled to make sure that our staff can work in an environment that is free from threats verbal abuse and violence. Oakfields Health Group operates a zero tolerance policy towards violence and abusive behaviour. Patients who behave in a violent or aggressive manner towards staff may be removed from the practice list.

read moreThe practice is contracted to provide a wide of core services for people who are unwell including treatment, health promotion advice and referral, as appropriate, to other services. The practice also supports patients with chronic diseases to stay as well and independent as possible. Additional services include: cervical screening, contraceptive services, vaccinations and immunisations, child health surveillance, maternity and minor surgery services. Seasonal flu happens every year usually in winter.

read moreYou are able to order repeat prescriptions, cancel or book an appointment with the Nurse Practitioner and access your coded online record via SystmOnline.

read moreCaring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you. Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

read moreA small group of patient representatives meet with our practice manager every three months to talk about our services, what we are doing well and where we might improve. If you would like to join the Patient Reference Group or have any issues that you would like the group to consider please contact our practice business manager. The information you supply us will be used lawfully, in accordance with GDPR and the New Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

read moreInformation about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. The NHS is committed to keeping patient information safe and always being clear about how it is used. Information about your individual care such as treatment and diagnoses is collected about you whenever you use health and care services. It is also used to help us and other organisations for research and planning such as research into new treatments, deciding where to put GP clinics and planning for the number of doctors and nurses in your local hospital.