Network Knowledge

read moreSoftware Development, sometimes known as Application Development, is currently going through an evolutionary phase. Decisions on whether to offshore, nearshore or onshore coupled with various methodology options are big topics. Although often linked, these questions should be seen as a separate debate from whether to outsource or not. There are many reasons, each of differing value depending on the organisation, as to where Software Development should be provided. Unfortunately, as competition for resources heats up in India so new locations across the globe need to be identified.

read moreThe IT Project Management service covers all areas of the project lifecycle, from selection, initiation and planning of projects through to their execution, monitoring and closure. Our highly experienced consulting team specialize in managing IT Projects (especially thosethat are at risk). Our project management service is agnostic with regard to what methodology to use as it is recognised that it is usual to tailor a methodology for a specific Client's needs. In fact, it is not unusual for clients to a review a number of methodologies, ranging from full PMI or Prince2, through Prince2 Lite to a large number of Agile methodologies, including Scrum and XP.

read moreThere are six main services provided by Network Knowledge consultants. Each service is headed by a Lead Consultant who is a specialist in that field. In addition, each Lead Consultant has previously been a senior IT manager thus ensuring a pragmatic view and an understanding of the pressures of senior IT positions. The Lead Consultant has a team of Associate Consultants that are selected according to the needs of each individual client. The Managing Consultant runs the IT Turnarounds service, drawing on expertise as necessary from across the company.

read moreThe IT Turnarounds service is one of the more popular services, probably as a result of the current global economic climate. It is provided to organisations or IT departments where there is a clear realisation that 'something' is wrong. A number of whitepapers that we have written on this topic can be found here. Typically, the first stage is understanding 'what' is wrong and where the the issues lie. Often, a combination of expectation management and real changes make the desired difference but each Client is unique when it comes to developing a Turnaround Plan.

read moreThe key aspect of this service usually revolves around what should the strategy be. Generally, once this has been decided, communicated and agreed by all parties (both IT and its customers) then many of the decisions can be made accordingly. Stakeholder management is a key success criteria for this service as it is assumed that this one of the requirements for a successful consult. Some of the aspects covered in this service are available in some of the other services. For example, the decision as to whether to insource or outsource software development could be carried out by either this service or the Software Development one.

read moreThe IT Operations service is focussed on IT availability, production performance and SLAs. This service is generally used by two distinct types of client. Often this service will look at monitoring and automatic alerting, particularly where the production systems need the ability to 'self-heal' following a failure. Such functionality is applied across the both the application software and the underlying IT infrastructure. Other aspects that are often important are the ITIL Framework, especially Change Management - after all, there is a reason why production systems are at their most stable during a change freeze!

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