Midshire Business Systems Northern

read moreThe Midshire Group of Companies was established 28 years ago, and is recognised across all commercial and public sectors as one of the largest office technology resellers in the UK. Midshire focuses on market-leading service, forward thinking product offerings and putting our customers current and future needs at the forefront of any business developments. Midshire currently has over 14,000 installations across the UK and is committed to bringing customers quality, innovation and the latest in data security.

read moreAll photocopier service requests are logged electronically. Support calls are then assigned to the correct department for action. A photocopier engineer is assigned to attend hardware calls based on product knowledge, experience, parts availability and location. Midshire has a targeted 4-hour response time. We have over 47 photocopier engineers across the Midshire group who are fully manufacturer trained. These engineers have attended and continually attend manufacturer-led training courses to improve their knowledge and experience of the machines they service, including: Ricoh, Sharp, Lexmark, Toshiba, RISO and HP.

read moreWhen leasing a photocopier, a managed print service service contract is usually offered. Midshire provides maintenance throughout the service contract period to ensure the equipment is kept in good working order for the agreed minimum service period. We will agree a copy charge which is simply a cost for each copy, with a set prices, one for mono and one for colour, these prices will also differ depending whether you are printing at A4 or A3. Your cost per copy charge includes: preventative maintenance, service calls, emergency calls and for all spares and consumables including black and coloured toners.

read moreMidshire provides all customers wanting a full Managed Print Service the option of a 'Cost per Copy' service contract. The cost of your A4 and A3, mono and colour clicks are charged at an agreed rate, dependent on the type of photocopier and usage levels. All requested service calls. All required parts and labour. 4-hour targeted service response. All black and colour toner. Routine preventative photocopier maintenance in line with manufacturer recommendations or quarterly visits (whichever comes sooner).

read moreManaged Print Services is a bespoke photocopier and printer service that gives companies greater visibility and control over their printers or photocopiers, helping to boost productivity, saving you time and money. The cost of purchasing/leasing office printers including: printers, scanners, photocopiers, multifunctional printers, fax machines etc. Consumables including: ink, toner, paper, staples etc. However, with a Managed Print Service, companies can save as much as 30% on their total print spend (ComputerWeekly, 2004), and see instant benefits to their business.