Live Agent

With Live Agent's virtual contact centre platform underpinning your contact centre disaster recovery plan, your business will be capable to manage any unexpected disaster or loss of resource seamlessly and instantly. Using either your own team or our network of agents, Live Agent is an on-demand resource that you can tap into whenever you need it. So you only pay for what you use, when you need to use it. This virtual contact centre requires no upfront spend if you install it yourself.