Info Systems

read morePRIAM ERP software offers a complete multi-channel business solution. It manages all your business processes within a single unified system. Just one package comprehensively controls all channels to market including eCommerce / mCommerce, customer relationship management, marketing, order processing, shop sales, warehouse management and accounting. It is the complete business system. PRIAM Customer Relationship Management (CRM), sophisticated CRM software for prospecting and managing customer issues.

read morePRIAM is the result of 20 years of development involving over 200 man-years of product development. We operate from Sanderson House of Manor Road, Coventry. The name PRIAM is an acronym for Personalised Retail Inventory and Accounts Management. Priam was also the King of Troy in Homer's Iliad. We can only claim that our product goes back 20 years but software works on smaller time scales than mythology. The original system was designed and developed as one integrated system. The original designer/developer is still within the company and the first customer is still with us!

read moreAlthough this section details the management team, the success of PRIAM is undoubtedly due to the investment made in its technical staff. We boast a team of highly educated technicians who have generally come to us with wide experience of the technologies we employ. They are trained to the highest standard, and quality control procedures ensure that they achieve their full potential working on the PRIAM products. Glyn was brought into the company to supplement the management skills required for the proposed expansion of the company.

read moreWhether you are looking for stand-alone Royalty Management Software or need a system that combines mail order / eCommerce with royalties processing, PRIAM has the answer. PRIAM manages all processes for music and book publishers engaged in mail order, eCommerce, wholesale and distribution. This includes customer services, call centre management, order processing, warehousing & distribution and accounting. Royale is the only completely integrated business system available for the publishing industry.

read morePRIAM provides an extremely wide range of products which justify our epithet "the complete business solution". More importantly than these products though is the fact that we ensure that they are delivered to our clients. We have the staff and experience to control the implementation process. Project management, training and support are critical to the future success of the new system and we believe in firmly taking responsibility at all stages - no ifs and buts, just making sure it happens. Looking throughout the site at our products, our customers and our staff structure should give you the confidence that all the ingredients for a trouble-free software migration are contained here.

read moreGroundwell Logistics has over 40 years experience in the warehousing and fulfilment business and offers its services to a diverse range of customers. As the primary fulfilment operation of Book Club Associates, the extensive facility has picked and packed millions of orders of books, DVDs, CDs and other categories of merchandise ready for delivery direct to consumers in the UK and Europe. The Company is based in Swindon, Wiltshire. With extensive warehousing and fulfilment facilities and experienced staff, the company is able to offer tailored solutions to a wide range of businesses.

read moreIn addition to its unrivalled functionality PRIAM has been tailored to meet the needs of many specific market sectors. We aim to deliver tailored solutions to our clients with an understanding of their business needs and the commercial area in which they operate. We are continuously reviewing and developing our standard package while having the ability to focus on the needs of particular market sectors. Designed to handle the specfic needs of charities, membership organisations and subscriptions.

read moreFor nearly a century Readers Union has been the leader in specialist book clubs. Because of the wide range of subjects catered for RU has built an immensely loyal customer base. Even their traditional following recognised the benefits of running the clubs through the web. So once RU's business plan dictated e-commerce as their future, it soon fell on PRIAM to supply the expertise. Just six weeks from order the first of many planned sites, www.rucraft.co.uk was live! This was only possible due to Readers Union using appease.