Home Helpdesk

read moreHome Helpdesk offers a one-to-one personal, professional and customer focussed service and aims to help you stay productive, thus, saving you time and money. We pride ourselves on relationships that we develop with our customers and as such, we are able to deliver focussed and specific services to individuals as a result. We understand how frustrating and/or costly errant computers can be and that you need them fixed quickly and efficiently. If you're fed up with non-existent support, and don't want to unplug that mass of cables, or are worried about trying to untangle the wired network, the printer and all the other hardware you have accumulated, then Home Helpdesk is at hand to help.

read moreWe have a resource pool of highly talented support engineers, developers and designers who are committed to producing solutions second to none. We are building an enviable track record of successful projects across our targeted market sectors utilising these resources and managing them with proven project management skills. We are happy to provide references from a variety of clients both small (from 1 - 5 employees) to medium sized, working in all market sectors from accountancy through to stockbrokers and manufacturers.

read moreWe always ensure that our staff are not only polite and smart but also well vetted and knowledgeable. They all speak plain English, and will endeavour to get you back up to speed as quickly as possible. 49.50* for the first hour then 20 per thirty minutes thereafter (minimum call-out time 1 hour). We fix computers! Our full range of repair services means that we can fix 99% of computer problems within 1 hour, on-site, at a time convenient to you. Protect yourself from online threats. With new, emerging and heightened security threats being exposed daily, Home Helpdesk will make sure your computer is up to date, infection free and protected.

read moreWhen you need an expert hand quickly, which may not require an on-site visit, we have a remote support tool which enables us to help you quickly and safely. Contact us on 01905 670 444 to speak to an engineer who will guide you through how to connect to a representative. Our representative will talk you through downloading and installing our easy to use remote support software. Our representative connects over a secure, encrypted connection, and is able to take control of your computer and put things right!

read moreIf you have a question, please don't hesitate to contact us to ask! In the meantime, a selection of the questions most frequently asked by our customers, together with the appropriate replies are listed below. What are your charges? We constantly review our charging structure to ensure that it remains as competitive as possible and always represents excellent value for money. Our current home user rate is charged at 49.50 for the first hour (includes a call out fee), and 20 per 30 minutes thereafter.