Flightdeck

read moreCustomer Relationship Management is about managing relationships with customers and others with a view to ensuring these relationships are as mutually beneficial as possible. A CRM system should bring together all information related to your customers and what you do for them, and manage it effectively. Customer facing employees in departments such as sales, customer support, and marketing are then able to make quick and informed business decisions. CRM is NOT Software. CRM is a business strategy designed to reduce costs and increase profitability by improving customer loyalty.

read moreIt brings together all relevant information from across your business - such as what you do for your customers, how you market and sell to them, how you provide service or customer support, what contracts you have in place with them, financial information and so on. This can have a huge impact on sales revenues, customer loyalty, internal communication, operational costs, business reputation and, of course, profitability. Flightdeck will allow multiple users to share information so they can work effectively in a streamlined and co-ordinated manner.

read moreMike Taylor, Partner at Barbers, winners of the 2007 Shropshire Business Award for Outstanding Customer Service. Shropshire Chamber of Commerce is an independent organisation that campaigns for the interests of its members and offers a wide variety of support services ranging from training to risk insurance. The knowledge of clients'needs and their previous use of Chamber services no longer reside with any one person but are shared between departments. Members should already be reaping the benefits of these integrated services.

read moreWhat's an Online Demonstration? An online demonstration is a great idea if you want to gain a better understanding of how Flightdeck works and how it will benefit your business. It is a simple and effective way of demonstrating our system via an online meeting. There is no obligation and no cost; we do not connect to your computer and there is no software to download or install. What will happen next? At the agreed time, a representative of Software Sculptors will telephone you and guide you through the process.