Converged Communication Solutions

read moreAbout Us Converged is an independent Internet Service Provider, telephony, IT support and security specialist. In a nutshell we provide all the communications services that your business needs to move data and stay online. In 2005, our founder come Technical Director come comms guru, Neil, formed the business to address a requirement in the IT and Telecoms industry for a service provider driven by cost-effectiveness, a commitment to excellence and accountability to their clients. Accountability is key here.

read moreAs the sheer number of suppliers involved in meeting an organisation's communication and computing needs rise, so do the operational headaches. Think multiple invoices, contracts & SLAs, even more time spent on call centre hold, confusion over responsibility, logistic challenges and more. At worst it means down-time and we all know what that does to our bottom line. Even a large company with a dedicated IT department can have difficulty maintaining services while solving every challenge thrown at them.

read moreIn the majority of cases though traditional analogue calls have already been replaced with Voice over IP (VoIP) which uses your existing network to carry voice and video communications. This essentially means that a single network can do everything for you. Devices used to make calls include the type of handsets we are all familiar with through to a non-tangible program that runs on your computer. When it comes to hardware, our engineers have extensive experience of installing and managing the Mitel 3300 platform and will guide you through the entire process from design to deployment.

read moreWith more data than ever being shared, stored and accessed online, it's never been more important for businesses to protect themselves from the threat of cyber-crime. Cyber criminals continually develop new attack methods and will exploit any opportunity they can to attack your business. And then there's the often-overlooked insider threat, both malicious and unintentional. There is no one product that will magically secure your business. Instead, there are a series of technical, process and cultural steps you can take to increase your resilience.