Chester Racecourse

How do you describe excellence? Call it quality, or distinction? In truth, excellence can only be experienced: you know when it's happening, and you remember it. It seems people who have experienced our particular brand of hospitality tend to remember it. Around 80% of our work is repeat business or word of mouth. Perhaps it's because we do the bare maximum: we see popping down to the local shops for sundries, like matching a thread to perfectly match the colour of a dress, or fixing pipes and contacting emergency plumbers, applying 1st help.